Senior Product Manager, Consumer Experiences

Hinge HealthSan Francisco, CA
5dHybrid

About The Position

We're looking for an experienced product manager to lead a new product experience focused on pain neuroscience.As a PM you will focus on building an experience that includes: knowledge about how pain works, mindset strategies to help members move with greater confidence and safety, and skill building for daily life. You will own the strategic vision and execution of your product area, drive growth, and positively impact user engagement and therapeutic outcomes.

Requirements

  • Significant product management experience (5+ years), specifically in consumer facing features, platform products, service orchestration, and API integrations.
  • Strong technical background or fluency, with demonstrated experience implementing API-based products.
  • Demonstrated success working with cross-functional product and platform teams, defining domain boundaries and integration points clearly.
  • A proven track record balancing quick wins alongside long-term technical investments.
  • Strong consumer product instincts and experience building personalized user experiences that drive consumer engagement.

Nice To Haves

  • Collaboration & Team Leadership
  • Support and continuously optimize sprint processes and rituals (ticket writing, PRDs, grooming, QA, retrospectives), striving always to improve pod speed, efficiency, and predictability.
  • Serve as an advocate for your engineering and design counterparts, providing clear direction and appropriate context to drive productive collaboration.
  • Maintain a healthy balance between immediate feature wins and foundational platform work to enable long-term scalability and maintainability.
  • Strategic Ownership & Accountability
  • Take complete accountability for your product area's performance, metrics, and outcomes—operating with a CEO-like sense of ownership.
  • Develop and evangelize a clear strategic vision for the platform, understanding and aligning with company-wide goals and objectives.
  • Refine your product intuition, anticipating user needs, identifying subtle friction or opportunities for delight, and prioritizing effectively between competing features or design solutions.
  • Regularly measure, analyze, and share insights derived from data to build prioritized roadmaps that address both short-term needs and longer-term growth opportunities.
  • Lead ideation and decision-making processes while embracing ambiguity and managing multiple initiatives at varying stages with minimal oversight.
  • Technical Depth & Domain Expectations
  • Clearly articulate and drive the Exercise platform’s identity, purpose, and vision within our overall system architecture.
  • Informs thoughtful APIs, solutions, and integrations, collaborating effectively with technical stakeholders.
  • Actively participate in strategic conversations about what data needs to come from various domains to drive strong platform functionality, and similarly understand what data downstream consumers require.
  • Lead collaborative discussions with Product Managers from other teams, engineering, design, and operations—synthesizing their requirements into holistic, scalable platform solutions.
  • Clearly communicate complex technical concepts and platform needs to non-technical stakeholders (such as sales, operations, marketing) and maintain technical credibility in discussions with engineers.

Responsibilities

  • Take a major role in defining product vision, strategy, and objectives for this new treatment modality.
  • Help develop and implement product-development practices, particularly related to rapid iteration.
  • Ship features within a cross-functional team, working closely with design, engineering, sales/marketing, and the clinical team throughout the whole process.
  • Work directly with executives and founders as the voice of your product team.
  • Track usage analytics, and member impact of launches.
  • Ultimate responsibility for shipping products with meaningful business results, on time.

Benefits

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Modern life stipends: Manage your own learning and development
  • Grow with us through discounted company stock through our ESPP with easy payroll deductions.
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