Senior Product Manager - eCommerce & Supply Chain

About the position

As a Product Manager at Walmart, you will play a crucial role in bringing our digital products to life. You will be responsible for developing a product vision, strategy, and roadmap that aligns with corporate goals and objectives. Your role will involve leveraging research and data to ensure the product provides value to the business, understanding customer needs, and solving any problems that arise.

Responsibilities

• Make Data Driven Product Decisions: Requires knowledge of product and feature analytics, data analysis tools and techniques, research for analysis activities, documentation procedures, and modern industry practices and emerging trends.
• Supports data analytics for a product/feature.
• Supports data collection and evaluation within assigned areas.
• Drive Customer/Client Needs: Requires knowledge of customer and business problems, design thinking, dependencies and impacts on product processes/ways of working, journey mapping, process optimization, and communication and influencing techniques.
• Researches and verifies customer needs and expectations.
• Delivers customer value within the parameters of profitability and other targets.
• Builds and maintains consistent customer connections and solicits customer feedback.
• Creates customer journeys and identifies customer touchpoints.
• Addresses gaps/risks in product experiences.
• Simplifies and improves processes to drive customer satisfaction.
• Maintain Product Roadmap and Development: Requires knowledge of product roadmap development techniques, roadmap presentation, project management techniques, modern business practice, Minimum Viable Product (MVP) creation, product development lifecycles, and product development concepts.
• Builds and owns a simple product roadmap with proper phasing.
• Communicates with cross-functional partners and stakeholders.
• Explores alternative avenues to identify resources while navigating through organizational constraints and dependencies.
• Builds stakeholder alignment.
• Manages backlog/priority tradeoff decisions and communications.
• Builds complex 0 -> 1 products.
• Create Product Vision and Strategy: Requires knowledge of problem formulation and solutioning, hypothesis framing, business strategies, business management practices across multiple domains, customer segments and needs, domain-specific knowledge, 'Go to Market' strategies, and product discovery process.
• Owns a simple customer problem and/or product requirements/needs.
• Assists in building new ideas/products.
• Explores new focus areas/unchartered areas for value creation leveraging first principles and develops a long-term vision.
• Articulates problem statements and hypotheses.
• Guides team members towards prototypes.
• Effectively communicates product strategy and vision and the unit economics of a product.
• Influence and Build Stakeholder Consensus: Requires knowledge of verbal/non-verbal behaviors, application and allocation of business communication styles/techniques in ambiguous and challenging situations.
• Communicates in one-to-one/stakeholder meetings involving one-two teams.
• Proactively builds professional network.
• Articulates results/recommendations.
• Actively listens to others and acknowledges different technical perspectives.
• Be Technically Oriented: Requires knowledge of competitive technology landscapes, existing portfolio of enterprise systems, technologies, services, and architecture.
• Demonstrates an understanding of InfoSec policies and process.
• Owns business and user acceptance testing for simple products/features.
• Independently represents technology requirements and drives technology design outcomes.
• Demonstrates an understanding of product architecture, services involved, and the database and cloud technologies used.
• Leverages knowledge of competitor products/services for assigned products.

Requirements

• Option 1: Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management.
• Option 2: 7 years' experience in product management or related area.

Nice-to-haves

• Master's degree in Computer Science, Engineering, Business Administration, or related area and 4 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices.

Benefits

• Competitive pay as well as performance-based bonus awards.
• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for associates.