About the position
As the Senior Product Manager, GenAI Studio, you will lead the vision, strategy, and roadmap for a portfolio of products that use AI technologies to solve problems for students and educators. You are passionate about applying new ideas and technologies to creatively solve challenging, real-world problems. You are an early-adopter who is enthusiastic about finding high-value applications for emerging tools and new technology. You are versatile, adaptable, and comfortable with uncertainty and ambiguity. You are resourceful and able to forge ahead even when faced with incomplete information. This is a highly visible role reporting to the head of College Board’s GenAI Studio and with substantial opportunities to work with program (AP, SAT, BigFuture) and executive (e.g. President, CTO) leadership. You have the potential to improve learning and instruction using AI for millions of students and thousands of educators.
Responsibilities
- Obsess over student and educator needs and pain points in service of imagining products that use GenAI technologies, with a focus on delivering value via College Board programs and services.
- Develop and prioritize product initiatives by creating a product roadmap for internal audiences, adapting it to incorporate learnings as we fail or accelerate efforts as we succeed.
- Within priority product areas, identify the biggest problems to solve in service of success at scale and prioritize solving them.
- Proactively define and communicate Objectives and Key Results (OKRs) for the products that drive action focused on outcomes.
- Deliver the highest priority products on the roadmap that are aligned to product strategy.
- Drive product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration.
- Evaluate trade-offs between competing choices and make informed recommendations based on deep orientation towards customer needs and data.
- Work cross-functionally with a small, dedicated team (Data Scientist, Product Design/User Research Lead, Engineers) and with program and subject matter experts (SME) to build prototypes and capabilities.
- Design and manage approaches to get rapid feedback from educators, students, and/or content SME to rapidly iterate.
- Workshop new ideas with the immediate team and program stakeholders.
- Give feedback to Data Scientist and Product Design/User Research Lead.
- Communicate product updates to internal stakeholders, including in key moments to executive audiences.
- As needed, work with Head of Studio to add capacity (e.g. more engineers) as products gain momentum.
- Understand evolving needs of educators and students as Generative AI begins to shift the U.S. education landscape.
- Understand College Board program (AP, SAT Suite, BigFuture) needs and strategies in service of connecting GenAI product strategy.
- Study key GenAI initiatives of other educational organizations.
- Share knowledge of new developments with the team via chats, recurring meetings, and presentations when appropriate.
Requirements
- 8+ years relevant experience including a track record of outstanding results managing a product from inception through design to implementation and launch.
- Product management experience at a startup or in a new problem/opportunity area at an established organization.
- Hands-on experience working with Generative AI technologies, either in production environments or through impactful, self-directed experimentation or side projects.
- A deep curiosity for learning about new areas (i.e. Education sector or GenAI).
- A bias toward action, with the flexibility to operate as both strategist and executor, including writing tickets or stepping into a PO function as needed.
- Excellent analytical skills with strength in using quantitative and qualitative evidence to define and solve problems.
- A demonstrated ability to navigate and influence complex stakeholder environments, especially within large mission-driven organizations.
- Strong understanding of structural educational inequities in America, whether through prior experience or a clear, authentic connection to College Board’s mission.
- Strong ability to work on teams and collaborate across lines of difference.
- The ability to travel 4-5 times a year to College Board offices or on behalf of College Board business.
Benefits
- Annual bonuses and opportunities for merit-based raises and promotions.
- A mission-driven workplace where your impact matters.
- A team that invests in your development and success.
