About the position
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team: Expedia Group Product & Technology powers personalized travel experiences for millions of travelers across the globe. We build intelligent, scalable, and connected products that leverage data and AI to simplify complex decisions, delight our customers, and drive loyalty. Our unified platform supports brands like Expedia, Vrbo, and Hotels.com, enabling tailored travel experiences across channels and trip types. The Recommendations & Personalization team plays a critical role in shaping how we understand travelers’ intent and preferences to deliver the most relevant experiences at every stage of the journey. We're focused on using traveler data and AI to make every interaction more intuitive and meaningful.
Responsibilities
- Own a portion of the personalization strategy and end-to-end roadmap, with a focus on making travel discovery and decision-making more relevant and effortless.
- Define prioritization frameworks such as traveler preferences & intent including which attributes to capture in the user profile, how to infer them from behavior and conversations, and how to replay them across the experience.
- Collaborate with the Data & AI team to develop new models ensuring high accuracy to build user trust.
- Drive alignment across functions—engineering, data & ai, design, brand, analytics, and other product teams —to ensure personalization features are consistent, scalable, and clearly tied to traveler experience and business impact.
- Support a culture of testing and learning: define platform metrics, launch experiments, and iterate based on measurable results.
- Evangelize the personalization vision across Expedia Group, using strong communication and influence skills to drive clarity and momentum across teams.
Requirements
- 8+ years of product management experience, with 3+ years working on personalization, recommendation systems, ranking, or AI/ML-powered products in a consumer technology setting.
- Demonstrated success in defining and shipping products that rely on user-level signals and behavioral data to drive relevance.
- Strong technical acumen: comfortable working closely with data scientists, engineers, and architects to shape system capabilities and deliver high-quality features.
- Strong analytical and experimentation skills, with the ability to define KPIs and draw actionable insights from data.
- Excellent collaboration and influence skills—able to align diverse teams, manage cross-functional dependencies, and navigate ambiguity.
- Customer-obsessed mindset with the ability to translate complex problems into clear product decisions that improve the traveler experience.
- Bachelor’s degree in a technical, quantitative, or business-related field required; MBA or advanced technical degree is a plus.
Benefits
- Exciting travel perks
- Generous time-off
- Parental leave
- Flexible work model
- Career development resources
