Sukiposted 3 days ago
$245,000 - $265,000/Yr
Full-time • Senior
Redwood City, CA

About the position

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

Responsibilities

  • Own the end-to-end product lifecycle for RCM-focused AI features, from ideation and development through launch and continuous growth.
  • Communicate product vision, and roadmaps to senior management and various stakeholders.
  • Define clear product requirements and translate complex healthcare revenue cycle workflows into scalable, user-friendly solutions.
  • Partner closely with engineering, data science, Subject Matter Experts (SMEs), and customer success teams to deliver AI solutions that reduce revenue leakage, automate coding workflows, and enhance payment cycle efficiency.
  • Establish robust metrics and analytic frameworks that track product performance, user adoption, and revenue impact.
  • Facilitate cross-functional collaboration and implement scalable structures that elevate Suki’s product execution as we grow.

Requirements

  • Computer science background with a minimum of 12+ years of experience in technology or a master's degree in a related field and 7+ years of experience in product management.
  • Being up to date with the latest technology trends in AI/ML and Generative AI and their applications.
  • Demonstrated ability to collaborate closely with ML engineers or data scientists with solid understanding of statistical methods to measure and improve model performance.
  • Experience of working with large language models (LLMs), including designing and refining prompts to optimize performance and user experience.
  • Proven product management experience with a focus on healthcare Revenue Cycle Management or financial workflows.
  • Strong understanding of medical billing, coding (including CPT, HCPCS, ICD-10), claims lifecycle, and payer interactions.
  • Experience working with Agile methodologies and be comfortable with a fast-paced, always-on, start-up environment.
  • Obsessed with the customer experience and can translate key consumer needs into business and product requirements.
  • Can serve as the connection between customers and engineering.
  • Leverage user insights and competitive intelligence to inform product decisions.

Benefits

  • Base salary range between $245,000 and $265,000 in CA.
  • Discretionary bonus or equity package.
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