Senior Product Manager (Remote, North America)

Vivun-posted 2 days ago
Full-time • Senior
Remote • Oakland, CA
Merchant Wholesalers, Durable Goods
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We are seeking a Senior Product Manager to lead the continuing evolution of our AI Sales Agent's knowledge system and personality. You will evolve how the agent continuously learns and validates its understanding of prospects and customers, impacting how it can transform sales before a call, after a call, and through live (avatar and voice) interactions in partnership with human sellers. You will work at the cutting edge of AI for sales teams, collaborating directly with our CEO, CTO, Head of Product, lead engineers, and designers to build, test, and refine Vivun's agent.

  • Become an expert in our sales users (normally Account Executives) and their needs.
  • Drive continuous discovery with users and via detailed technical analyses to de-risk value, usability, feasibility, and viability.
  • Evolve the product strategy and deliver capabilities for our agent's knowledge system, its 'brain', evolving how it learns, retains, and applies knowledge about deals and customers.
  • Take ownership of knowledge quality: Stand up golden data sets, online/offline evals, and dashboards that correlate agent quality and latency to expected usage.
  • Obsess about agent adoption and impact: Iterate at an exceptional pace in order to continuously improve our product experience and impact the ROI to our customers.
  • Inspire, partner with, and be a champion for your cross-functional engineering and design partners as you seek to achieve your goals together.
  • Collaborate with Vivun's GTM teams to ensure successful launches and roll-outs.
  • Build long term relationships with Vivun employees, customers, and industry experts.
  • 4+ years in B2B software as a Product Manager, with a track record of delivering meaningful outcomes (not just features).
  • An existing understanding of B2B/enterprise sales processes, methodologies, and common tech stack is a plus.
  • Extensive hands-on experience building with GenAI and LLMs.
  • Deep understanding of LLM capabilities and limitations to set realistic product expectations.
  • Fluent in agent frameworks (LangGraph/LangChain), RAG/embeddings, and eval/observability.
  • Ability to leverage GenAI tooling such as Cursor/Claude Code/Lovable (or similar) to prototype and strongly partner with engineering and design colleagues.
  • Continuous discovery chops with artifacts to prove it.
  • Strong technical range; eager to dig into the database with SQL and dive into details with engineers.
  • Ability to develop a strong vision for the future balancing customer feedback, technology considerations, and product sense.
  • Expert communication skills to align execs, GTM, and engineering rapidly.
  • Shipping agentic solutions in a professional, production setting is a plus though not required.
  • Competitive salary and full health benefits
  • Stock Options at a well funded, pre-IPO company on a fast growth track
  • Flexible work schedules and work from anywhere at a fully remote company
  • Unlimited PTO with two weeks designated as 'quiet period' each year
  • An experienced team who will fight beside you in the trenches to accomplish your goals
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