About the position
Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease. The Data and Platforms organization at Zillow is enabling personalization across Zillow experiences and services in deep partnership across lines of business. This role is in our Customer Data and Identity team which is foundational to personalization as identity and accurate data are table stakes. This Senior Product Manager role will set the vision and lead strategy for Auth Factors and Security spanning across the capabilities within our Customer Data and Identity team. Your account is your key to Zillow. A secure account is vital for any move journey. We strive to bring easy-to-use auth factors and provide the right security level at the right time so customers can easily move forward in their move, whether renting, buying, or selling.
Responsibilities
- Set a vision for how easy access to a secure account is central to Zillow Group’s customer promise
- Define the roadmap for authentication factors, using data and analysis to gain a deep understanding of our customer's difficulties
- Engage with other product areas and engineering teams to craft a joint strategy for using a consistent auth factor experience
- Define metrics that will evaluate success for authentication factor use
- Identify and prioritize opportunities for improvement of authentication experiences across Zillow
Requirements
- 5+ years in product management with experience in consumer-facing products, SaaS, FinTech or other relevant experience
- Experience with authentication technologies or security protocols
- Strong analytical and problem-solving skills
- Proven track record in leading product initiatives
Benefits
- Comprehensive medical, dental, vision, life, and disability coverages
- Parental leave
- Family benefits
- Retirement contributions
- Paid time off
