Senior Product Manager

About the position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. The Senior Product Manager will develop strategy and drive delivery in our E2E Subscriptions space. The role requires a detail-orientated, technically skilled individual with strong data fluency. They should understand complex data flows, legal compliance and management of communication subscriptions across multiple brands, channels and country jurisdictions.

Responsibilities

• Craft the product vision and strategy for subscriptions management as well as supporting capabilities related to data compliance
• Create a comprehensive product roadmap that maps target outcomes and KPIs to delivery milestones
• Lead by example and help the whole team double down on best practice product management principles
• Understand technical components of your Product and appropriately influence technical decisions
• Identify, influence and motivate key stakeholders across product teams
• Drive decision-making in ambiguous conditions
• Ensure accountability across all our customer groups through rigorously sizing product opportunities and aligning them to key business objectives
• Identify and create new opportunities to improve your product to optimize the customer experience and grow EG value
• Build relationships with internal teams, balance diverse interests and ensure adoption and value delivery through collaborating to develop adoption strategies informed by a compelling value proposition for end users
• Iteratively experiment and recommend strategies to optimize performance
• Consider user experience/drive customer-centric design solutions to optimize E2E user journeys
• Use data and models to tell stories that influence product decision making and prioritization
• Drive consistency and quality in documentation/translation of technical and product reqs across teams
• Own milestones and release planning for large and complex projects
• Communicate effectively i.e. demonstrate storytelling, persuasion, negotiation and conflict resolution skills.

Requirements

• 6-8+ years of product management experience, with a keen eye on high-performing product management principles
• Ideal candidate has experience in the communications space, e.g. email, push, SMS, CRM, communications platform integrations with delivery vendors, etc.
• Product management experience within MarTech space (Marketing Technology) desirable
• Bachelors or Masters degree; or equivalent related professional experience
• Strong strategic thinking skills with a customer-centric approach
• Robust analytical skills, with the ability to drive data-informed decisions
• Hyper-organized and able to effectively multi-task across different priorities
• Proven ability to conduct experimentation and user segmentation analysis to identify and target the right user with the right experience to drive outcomes
• Outstanding influencing, decision-making and collaboration skills across diverse teams, including product, engineering, research, design, analytics, data science and marketing to achieve company goals
• Effective ability to communicate abstract ideas at a highest level and translate them into detailed user stories
• Expertise in breaking down problems to build solutions incrementally

Benefits

• Exciting travel perks
• Generous time-off
• Parental leave
• Flexible work model
• Career development resources