Senior Product Manager - Hybrid

Cedars-Sinai•Los Angeles, CA

14h•Hybrid

About The Position

The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies. The Senior Product Manager is responsible for defining product roadmaps and leading development for multiple new digital offerings to expand digital services at Cedars-Sinai in such a way that supports Cedars-Sinai's reputation as a highly visible, innovative, digitally-savvy, and customer-centric health care organization. Works in collaboration with cross-functional teams, driving a lean and agile development process and ensuring the seamless delivery of a product vision that fits the needs of Cedars-Sinai. Passion for product development to lead new digital product offerings. The vision is to transform patient care beyond the walls of the hospital and empower individuals to make the best decisions concerning their health. Our Senior Product Managers have the approach to build. They are organizational hard workers who excel in managing procedures and deadlines every step of the way. Voice of the patients in the definition and selection of innovative digital solutions and gains an understanding of user personas, difficulties, and journeys. Translates and articulates sophisticated user needs and business problems into easily understood solutions and product requirements, shape product strategy and priorities. Collaborates and partners cross-functionally with a distributed team across Engineering, Design, Customer Support, Marketing, and Business Development and across complex projects. Develops feature lists, user stories, roadmaps, and maintain an agile backlog and sprint process. Conducts and leads key sprint ceremonies and manage product documentation. Gathers and manages product feedback through surveys, concept testing, analytics tools, and A/B testing; make product decisions and recommendations based on user needs, business goals, and operational capabilities. Acts as a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible. Defines product goals/KPIs; monitor, report, and improve product performance, making adjustments to roadmap as needed. Acts as the liaison between Cedars-Sinai clinical and operational teams to identify needs, conceptualize, prioritize, design, concept test and deliver innovative solutions. Develops materials to communicate vision and progress to leadership, opportunities to take the product to the next level. Becomes a recognized expert in the organization on the product, relevant technology, and the competition; proactively monitor and evaluate market competition by comparing the Cedars-Sinai digital products to competitors’ products to deliver competitive offerings. Refines product strategy and identify potential changes to levers including pricing and target personas, distribution channels. Concurrently manages the roadmaps of a portfolio of products.

Responsibilities

Defining product roadmaps and leading development for multiple new digital offerings
Expanding digital services at Cedars-Sinai
Driving a lean and agile development process
Ensuring the seamless delivery of a product vision that fits the needs of Cedars-Sinai
Voice of the patients in the definition and selection of innovative digital solutions
Gaining an understanding of user personas, difficulties, and journeys
Translating and articulating sophisticated user needs and business problems into easily understood solutions and product requirements
Shaping product strategy and priorities
Collaborating and partnering cross-functionally with a distributed team across Engineering, Design, Customer Support, Marketing, and Business Development and across complex projects
Developing feature lists, user stories, roadmaps, and maintain an agile backlog and sprint process
Conducting and leading key sprint ceremonies and manage product documentation
Gathering and managing product feedback through surveys, concept testing, analytics tools, and A/B testing
Making product decisions and recommendations based on user needs, business goals, and operational capabilities
Acting as a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible
Defining product goals/KPIs
Monitoring, reporting, and improving product performance, making adjustments to roadmap as needed
Acting as the liaison between Cedars-Sinai clinical and operational teams to identify needs, conceptualize, prioritize, design, concept test and deliver innovative solutions
Developing materials to communicate vision and progress to leadership, opportunities to take the product to the next level
Becoming a recognized expert in the organization on the product, relevant technology, and the competition
Proactively monitoring and evaluating market competition by comparing the Cedars-Sinai digital products to competitors’ products to deliver competitive offerings
Refining product strategy and identify potential changes to levers including pricing and target personas, distribution channels
Concurrently managing the roadmaps of a portfolio of products