Senior Product Owner

Liberty Software•Grapevine, TX

8d•Onsite

About The Position

Drive product strategy that improves pharmacy operations and patient care! Liberty Software is a leading healthcare technology company dedicated to creating innovative solutions for retail pharmacies across the United States. Our platform helps clients enhance patient safety, improve customer service, and maximize profitability. With a strong commitment to excellence, we are revolutionizing the healthcare technology landscape. The Senior Product Owner will help shape product vision and strategy, own complex product areas end-to-end, and serve as a product quality leader across the organization. In addition to managing their own backlog and leading agile ceremonies, the Senior Product Owner will review user stories written by junior Product Owners, ensure backlogs are properly maintained and prioritized, and help teams stay on track with delivery timelines. This role provides product mentorship across teams but does not include direct personnel management responsibilities; it is focused on elevating the quality and consistency of product work across teams. In addition to core product ownership responsibilities, this role includes managing key industry relationships—serving as a key product liaison for vendor partners, beta customer groups, and industry regulatory bodies. You will own scheduled calls and ongoing engagement with these groups and be responsible for translating their input into actionable product work. Please note: This position is based on-site at our Grapevine, Texas office; consideration will be given to a hybrid/remote arrangement based on candidate qualifications Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)

Requirements

Bachelor’s degree in Business, Computer Science, Information Systems, or a related field preferred; equivalent experience will be considered
5+ years of proven experience as a Product Owner, Product Manager, or similar role—ideally within the healthcare or software sector
Demonstrated track record of successfully delivering products through multiple release cycles with increasing levels of responsibility
Expert-level proficiency in writing clear, actionable user stories with well-defined acceptance criteria
Experience reviewing and providing feedback on work produced by other product team members
Deep understanding of agile methodologies (Scrum, Kanban) and the Product Owner role within agile frameworks
Experience with agile tools like Jira or similar platforms
Demonstrated ability to help shape product strategy and translate business needs into clear, actionable product requirements
Excellent stakeholder management and negotiation skills with the ability to influence at all levels
Strong analytical and problem-solving abilities with a data-driven mindset
Outstanding communication skills, both written and verbal

Nice To Haves

Familiarity with pharmacy software and healthcare systems is highly desirable; candidates with a pharmacist license (RPh or PharmD) or 3+ years in pharmacy technology product roles are strongly encouraged to apply
Experience managing vendor or partner relationships is a plus
Certified Scrum Product Owner (CSPO) or equivalent certification preferred

Responsibilities

Help shape and communicate product vision, strategy, and roadmap for complex product areas, aligning with business objectives and trade show release cycles
Own and prioritize a high-complexity product backlog, making strategic trade-off decisions that balance short-term delivery with long-term product vision
Lead sprint planning, backlog refinement, and agile ceremonies as the senior decision-maker for product features across assigned areas
Review and approve user stories written by junior Product Owners, ensuring clarity, completeness, and well-defined acceptance criteria
Monitor backlog health across product teams—ensuring proper grooming, prioritization, and readiness for development
Track delivery timelines and flag risks or blockers across teams, partnering with team leads to keep commitments on track
Serve as a product mentor and resource for junior Product Owners, providing guidance on prioritization, stakeholder management, and story-writing best practices
Collaborate with cross-functional teams including engineering, design, and QA to deliver high-quality product increments
Serve as a senior liaison between stakeholders and development teams, influencing without direct authority
Gather and synthesize feedback from customers, stakeholders, and internal teams to inform product decisions
Analyze product performance metrics and user feedback to drive continuous improvement
Champion user needs and advocate for solutions that enhance the customer experience
Serve as a key product liaison for vendor partners, beta customer groups, and industry regulatory bodies
Own scheduled calls, recurring meetings, and ongoing engagement with external stakeholders
Track and prioritize product work that originates from industry relationships and translate stakeholder feedback into backlog items
Represent Liberty Software at industry events and trade shows, building relationships that inform product strategy, occasional travel may be required
Collaborate with internal teams to ensure vendor and partner commitments are reflected in roadmap planning

Benefits

100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
Family coverage available with Liberty contributing 50% of the premium
Fully vested 401(k) with employer match
Employer contributions to Health Savings Accounts (HSA)
Generous paid time off and paid holidays
Tuition reimbursement and continuing education support
Adoption expense reimbursement
Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Fully stocked breakroom