Senior Product Portfolio Specialist

Portland General Electric • Portland, OR

4d • Hybrid

About The Position

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all. Senior Product Portfolio Specialist Job Function Summary Manages the strategy, road map, feature definition and program implementation for assigned product. Key Job Information Senior Product Portfolio Specialist/ 6730 Grade 8 Career Level: 4 Specialist: Requires specialized depth and/or breadth of expertise Interprets internal or external business issues and recommends best practices Solves complex problems; takes a broad perspective to identify innovative solutions Works independently, with guidance in only the most complex situations May lead functional teams or projects

Requirements

• Requires a bachelor’s degree in marketing, communications, business, accounting, economics or other related field or equivalent experience.
• Typically eight or more years in renewables management, product/product management, an electric utility, marketing, project management or related field.
• Advanced knowledge of renewable program and industry trends
• Advanced knowledge of product management principles or program implementation best practices.
• Advanced skills in researching and analyzing market data and trends, including competitive offerings, and responding to changing demands
• Advanced skills in understanding customer needs and challenges to effectively demonstrate product benefits and solutions
• Advanced skills in developing product strategies and plans, product budget management, and forecasting product growth
• Intermediate knowledge of finance, economic and accounting principles
• Advanced skills in vendor and contract management, including developing and administering contracts and leading the request for information (RFI) process
• Advanced analytical thinking skills
• Advanced business acumen
• Advanced creativity and innovation skills
• Advanced influence skills
• Expert collaboration skills
• Advanced negotiation skills
• Advanced organization and prioritization skills
• Advanced presentation and facilitation skills
• Advanced problem-solving skills
• Advanced written and oral communication skills
• Ability to adhere to set response times, deadlines and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
• Ability to successfully collaborate with peers, managers and others within the organization
• Demonstrates sound memory
• Ability to process new information to be applied consistently to work tasks
• Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
• Ability to work long hours
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
• Ability to work shift schedule
• Ability to work on-call schedule
• Rare travel within the service area
• Occasional out-of-state travel for conferences
• Computer use (use computer regularly for entire work shift)

Responsibilities

• Market Knowledge and Product Analysis Serves as project lead and provides expertise in analyzing the renewable market to appropriately position a wide range of products; maintains extensive market knowledge through key trade publications and participation in trade organizations and meetings/trade shows.
• Product Strategies Leads a project to develop innovative, creative and cost-effective strategies that drive the success of a variety of products, ensuring the vision and strategy are aligned to corporate strategy; serves as a recognized authority for a variety of products; champions the features and benefits of products; determines best uses of company resources for program goals.
• Product Performance and Evaluation Collaborates with others to track program/product performance, analyze effectiveness and identify and evaluate enhancements or extensions; uses data to make product enhancements; determines changes to incorporate in future efforts.
• Product Life Cycle Management Serves as project lead in managing the life cycle of products/programs through the growth, maturity and decline/discontinue stages; manages product/program enhancement development and implementation and expanding program participation among customers.
• Internal Collaboration As a recognized authority in product strategies, leads collaboration with stakeholder departments in executing strategies and planning promotions.
• Customer Experience Leads the design and implementation of customer service processes and procedures to ensure high-quality customer experiences; implements changes to product and service design to increase customer satisfaction and market adoption; may lead support for customers who have questions or challenges with products or tools associated with the product; determines changes to a wide range of products to increase customer satisfaction.
• Policy Planning and Development Supports development of policies, practices or procedures related to renewable products and services; supports regulatory processes and stakeholder engagement on new initiatives, products, and services.
• External Relations and Communication As a recognized authority on a variety of products, represents PGE on committees, and maintains relations with industry organizations and trade organizations to ensure PGE is on the forefront of marketing opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level