Senior Program Lead, Health Policy & Programs / Responsable principal ou responsable principale de programme, Politiques de santé et programmes

Healthcare Excellence Canada

7d•$90,357 - $135,535•Remote

About The Position

At Healthcare Excellence Canada (HEC), we believe great things happen when purpose meets passion. Our bright, determined, and enthusiastic team is on a mission to shape a future where everyone in Canada has safe and high-quality healthcare. We balance high performance with joy at work. We show up as our best selves because we know that’s how we make a real difference. When you join HEC, you’re joining a team that collaborates with patients, caregivers, and healthcare professionals across the country to turn proven innovations into lasting improvements in care. Together, we spread innovation, build capability, and catalyze policy and practice change to make healthcare better for all Canadians. If you’re inspired by impact, energized by teamwork, and ready to help transform Canada’s healthcare system, apply to the position below and join HEC! The Senior Program Lead is responsible for leading the development and implementation of HEC’s programs and initiatives with responsibility for the following major activities: (1) designing and delivering critical paths, processes, tools, and methods related to HEC’s programs and initiatives; (2) undertaking and providing support and leadership for evaluation, policy analysis and knowledge product development and dissemination; and (3) relationship management with partners and program participants. This portfolio catalyzes policy and practice change in health systems by supporting health leaders and policy makers to navigate through complex problems using a variety of methods. The Health Policy and Programs team works with HEC programs and collaboratives to develop internal capacity and knowledge about applying a policy lens to program work, in order to identify policy enablers and barriers, as well as potential opportunities to support policy change. As a policy support program internally and to governments and other health systems interest holders, the Health Policy and Programs team supports policy intervention processes on identified issues, by using products like: policy briefings, evidence and environmental scans, policy labs, and policy roundtable dialogues on priority policy topics that support HEC’s operational plan and/or have been identified through policy consultations with interest holders.

Requirements

Master’s degree in healthcare administration, health policy, health care, or public administration, public health, epidemiology, community health, or a related field, or equivalent education and/or work experience is required.
Minimum five (5) years of progressive experience in a similar function is required, including at least three (3) years in a supervisory/management role, preferably in a healthcare delivery organization or a not-for-profit organization.
Bilingual in French and English is preferred (English communication skills at Advanced “C” level required).
Advanced computer software skills in Microsoft Office suite and virtual environment are required.
Demonstrated ability working in health and healthcare, particularly quality improvement, or patient safety is required.
Demonstrated ability to translate clinical and quality improvement knowledge into useful tools that facilitate healthcare improvement implementation is required.

Nice To Haves

Inclusive leadership style and highly developed people management skills.
Ability to foster strong internal and external relationships.
Highly developed interpersonal and problem-solving skills.
Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
Excellent oral and written communication skills.
Demonstrated time management skills. Well organized and attentive to detail.
Professional tact and diplomacy and confidentiality required.
Ability to work well in a dynamic and highly motivated team.

Responsibilities

Leads the design, delivery, and analysis of key components of initiatives (e.g., structure, modalities, partner relationships, presence and outreach strategy, budget, evaluation, and analysis).
Acts as a cross-organizational liaison to meet HEC program goals and contribute to other HEC strategic areas.
Leads and manages HEC policy initiatives and/or programs to ensure deliverables and timelines are on track.
Identifies, creates, represents, distributes, and enables adoption of promising and best practices, policy insights and proven innovations.
Creates and manages relationships with provincial, territorial, and regional partners.
Leads and manages environmental scans to support the identification, design, and delivery of programs.
Establishes strong working relationships with relevant policy, administrative, clinical health system, and other partners, and coordinates local engagement processes to inform and facilitate healthcare improvement.

Benefits

Competitive salary with a bilingual bonus (if applicable)
Full access to our comprehensive benefits package on the 1st day of employment
Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
Holiday break closure in December between Christmas Day and New Year’s Day
Generous vacation and personal leave plans
A defined benefit pension plan with the CAAT Pension Plan
Employee and Family Assistance Programs
Fitness and Wellness Allowance
Remote Work/Parking Allowance
Paid professional association fees
Educational and development opportunities
On site (Ottawa) gym and complimentary coffee/tea
Social activities
HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process.