Senior Program Manager, Blizzard Global Insights | Irvine, CA

Blizzard Entertainment • Irvine, CA

4d • Hybrid

About The Position

Blizzard’s Global Insights organization is comprised of skilled engineers and analysts who work hand in hand with game designers, commercial strategy, and business operations teams across the company. By delivering in-depth analyses, self-service solutions, real-time recommendation systems, and other unique data products, the Global Insights team is uniquely capable of empowering our partners across Blizzard. We pride ourselves on our ability to add value with a combination of data analytics expertise, business acumen, and genuine passion for Blizzard products and culture!
We are looking for a driven Senior Program Manager: an individual who possesses a wide knowledge of program, product, and project management styles and processes. You should understand analytical and infrastructure technologies, have superb communication and relationship building skills, and be able to adapt to shifting priorities. Our unique blend of challenges, opportunities, environments, and people all help make Blizzard a studio worthy of your career.
This role is anticipated to be a hybrid work position based on site at our Irvine, CA campus, with some work on-site and some work-from-home.

Requirements

• 8+ years of experience in program management, product management, project management, or software engineering.
• Exceptional leadership, communication, collaboration, and organizational abilities.
• Strong analytical skills, with a focus on data-driven decision making.
• Passion for gaming industry and community.
• Bachelor’s degree in software engineering, computer science, business management, or other equivalent experience.

Nice To Haves

• MBA or other advanced quantitative degree.
• Experience with AB testing. Including designing experiments, implementing tests, analyzing results, and iterating based on findings.
• Experience with Atlassian JIRA and Confluence.

Responsibilities

• Develop and own roadmaps by defining clear and concise focus areas, identify the desired outcomes, and define the KPIs to achieve those goals. Anticipate and make tradeoffs to balance business needs against technical constraints.
• Partner with internal teams to develop a deep understanding of strategic plans, identify business opportunities, and drive data product initiatives to deliver a measurable impact to our games and players.
• Display a proficiency with project management software to illustrate prioritization among portfolios, individual projects, and operational tasks to plan out milestones, schedules, and resources.
• Facilitate and create appropriate project documentation, communicate status updates, drive decisions, and identify & eliminate risks and blockers.
• Build and maintain effective relationships with resources, partners, colleagues, and leaders with fierce accountability for delivering on commitments.
• Model self-awareness in personal interactions and read both verbal and non-verbal signs to influence without direct authority.
• Advocate data products to varied audiences including upstream and downstream project teams, senior leadership, and game development team stakeholders.

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level