Lumen-posted 1 day ago
$129,639 - $190,137/Yr
Full-time

The Product & Portfolio Communications is the strategic engine behind how we communicate, align, and execute across the product organization. Equal parts storyteller, operator, and process optimizer, this role ensures that our strategy is not only well-articulated, but also well-executed. You’ll serve as a trusted advisor to the VP of Product & Portfolio Operations, helping shape priorities, streamline communications, and drive operational rigor across key programs. From crafting compelling narratives to optimizing how we manage information flow and execution rhythms, you’ll be the connective tissue that keeps our teams aligned, our stakeholders informed, and our initiatives on track.

  • Acting as a strategic right hand to the VP, advising on priorities, shaping messaging, and ensuring the right information reaches the right people at the right time.
  • Creating product release communications, QBR/MBR templates, and executive-ready materials that simplify complexity and inspire action.
  • Driving cross-functional alignment, managing key communications and governance rhythms, and ensuring deliverables land with precision and consistency.
  • Identifying and improving communication workflows, documentation practices, and reporting mechanisms to scale operational excellence.
  • Creating executive-ready decks and 'wow' slides for Quarterly & Monthly Business Reviews.
  • Ensuring every communication—internal or external—is consistent, intentional, and aligned with our brand and strategy.
  • Translating strategic vision and operational changes into compelling stories that resonate across audiences.
  • Owning and optimizing documentation repositories, communications cadences, and reporting frameworks.
  • Partnering with product, engineering, and go-to-market teams to ensure messaging reflects our priorities and progress.
  • Identifying bottlenecks in communication and program workflows and implementing scalable solutions.
  • Preparing and coordinating executive level presentations, reports, and communications with a keen eye for details.
  • Managing and assuming ownership for the VP’s operating rhythm including meeting cadences, leadership meetings, and follow-ups.
  • Bachelor’s degree in business, Communications, or related field.
  • 10+ years of experience in communications, product operations, program management, or strategic initiatives, preferably in a technology environment.
  • Familiarity of PLM, NPI, and product development methodologies.
  • Proven track record of leading cross-functional initiatives and driving operational excellence.
  • Strong analytical, organizational, and communication skills.
  • Experience optimizing processes and managing cross-functional programs in fast-paced environments.
  • Fluency in tools like PowerPoint, Canva, Confluence, SharePoint, and other collaboration platforms.
  • A mix of creativity and pragmatism, knowing when to push boundaries and when to streamline.
  • Experience working in fast-paced, high-growth environments.
  • Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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