Senior Project Manager, Product

Paysafe • Jacksonville, FL

1d

About The Position

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

The Senior Project Manager, Product is responsible for leading medium to large-scale initiatives that require coordination across multiple functions or releases. This role combines advanced project management expertise with strong cross-functional leadership to deliver complex, high-impact solutions.

The Senior Project Manager, Product operates with a high degree of independence, ensuring that projects meet strategic business goals while balancing scope, schedule, and quality. They serve as a trusted partner to senior stakeholders, driving clarity, accountability, and delivery excellence across teams.

Requirements

• Bachelor’s degree in Business Administration or related field, required, or additional relevant experience in lieu of education, required.
• Minimum 5 years of progressive experience in project management or related leadership roles.
• Proven ability to manage multiple cross-functional projects simultaneously.
• Advanced knowledge of Agile and traditional delivery methodologies.
• PMP or PRINCE2 Practitioner certification required; Agile or PMI-ACP certification strongly preferred.
• Demonstrated experience influencing senior stakeholders and driving accountability across functions.
• Deep understanding of project and program delivery methodologies, including Agile, Hybrid, and Waterfall frameworks.
• Ability to manage ambiguity, balancing competing priorities while maintaining focus on strategic outcomes.
• Strong interpersonal, negotiation, and influence skills to build trust and alignment across senior stakeholders.
• Demonstrated ability to manage large budgets, integrated schedules, and complex dependency structures.
• Serves as a role model for delivery excellence, guiding others through best practices and disciplined execution.
• Anticipates issues before they escalate and leads resolution with composure and accountability.
• Coaches and mentors less experienced project managers to elevate team capability and maturity.
• Gains respect as a proactive problem-solver who brings clarity, direction, and calm under pressure.
• Continuously seeks to enhance delivery processes and adopt innovative approaches to project execution.

Responsibilities

• Strategic Planning and Execution: Translates business objectives into actionable project plans that encompass detailed schedules, dependencies, budgets, and success measures. Ensures alignment between business priorities, technical execution, and operational readiness.
• Integrated Delivery Management: Leads end-to-end project delivery for cross-functional efforts, proactively managing interdependencies, adjusting plans to stay on track, and resolving conflicts to maintain momentum.
• Stakeholder and Communication Management: Engages closely with business sponsors, product owners, and technical leads to manage expectations, drive alignment, and provide transparent updates on risks, progress, and outcomes.
• Risk, Issue, and Change Management: Anticipates challenges by maintaining a forward-looking view of potential risks. Develops contingency plans and manages escalations in a timely and structured manner to minimize disruption.
• Governance and Reporting: Provides accurate and consistent reporting on delivery progress, financial performance, and milestone achievement to leadership and governance bodies.
• Continuous Improvement: Identifies inefficiencies or bottlenecks within the project delivery process and contributes to the development of improved methods, templates, and best practices across the PMO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level