Senior Project Manager, Scrum Master

Blue Cross Blue Shield of Massachusetts•Boston, MA

4d•$138,448 - $174,900•Hybrid

About The Position

Ready to help us transform healthcare? Bring your true colors to blue. The Role The Senior Project Manager oversees complex projects from inception to completion, ensuring they meet all scope, timeline and budget requirements. Responsible for tracking and reporting of project status, issue/risk management, successful completion of deliverables, and interfacing with other business leads / subject matter experts across the organization to support overall project efforts. This includes, but is not limited to, the following tasks and responsibilities. This position is eligible for the Flex 1 month persona.

Requirements

Demonstrated experience in leading all aspects of project life cycle, such as: business case development, communication plan development, work plan development and maintenance, team management, resource planning, status reporting, issue/risk identification and management, performance measurement (e.g., measurement and monitoring), etc.
Effective verbal and written communications; high degree of initiative; team player; results oriented; willingness to get the job done
Ability to effectively communicate with associates at all levels of the organization
Excellent presentation skills (large and small audiences)
Demonstrated process improvement and project/operations management experience
Ability to effectively plan and facilitate organized, productive meetings/workgroups
Ability to work independently and resolve complex issues with minimal supervision
Strong PC skills including proficiency in use of Excel, PowerPoint, Visio and Access
Strong Project Management skills (e.g., MS Project, Budget/Resource/Timeline Estimating, process mapping, etc.)
Knowledge of BCBSMA products and services, and a broad understanding of the health care industry
BA/BS degree preferred
7+ years professional business experience preferred in project management within healthcare

Nice To Haves

Post Graduate Education a plus
Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) Certification a plus

Responsibilities

Lead multiple or large-scale projects designed to improve organizational and operational effectiveness, including Corporate Portfolio Projects supporting Payment Integrity
Oversee and direct all aspects of the project life cycle (Initiation, Planning, Execution, Control, Closeout)
Apply standard project management methodology / processes / tools
Understand and manage the overall end to end process for Payment Integrity and collaborate with external divisions to ensure fully integrated solutions are in place.
Knowledge and understanding of the Enterprise Technology processes to apply guidance and insight into projects
Performs strategic translations translating business needs into high level technical requirements
Provide executive thinking to ensure vendor and technical requirements will meet the needs of the business
Ensures Integrated Project Plans (Vendor, Enterprise Technology and Business are developed, updated and identifies gaps
Leads multi-disciplinary project teams and manages the activities of project team members who are not direct reports and work throughout the division
Develops project related deliverables including project plans, process workflow diagrams, risk mitigation plans, and contingency plans
Manages status reporting processes and communications for all stakeholders
Integrate business functional content expertise among the project team; seek out the participation of organizational subject matter experts, as needed
Solicit input from internal customers/stakeholders, including both clinical leaders and supporting associates from external departments, in developing implementation plans
Ensure completion of on-time, high quality deliverables to achieve targeted project outcomes / milestones
Identify, mitigate / resolve, escalate risks and issues
Ensure Scope Management, prepare project scope change requests, as needed
Manage and provide feedback to assigned Project Leads, as needed
Identify and apply lessons learned to support continuous improvement efforts