Senior Protocol Technician/Shift Lead

MSR-FSR•Santa Clara, CA

About The Position

Responsibilities include: Core members for Clean, Safe and Secure (CS&S) program as measured by monthly KPI report which is presented to client management by supervisor: Participation on all lab and associated lab support areas on protocol & safety walks including: The documenting of all findings in database, follow up with task owner on root cause & corrective action, approve and timely closure of all findings in database, utilize check list on every walk. Ensure finding closure cycle times meet established goals. Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE; safety glasses, goggles, masks, gloves and other applicable PPE. Assess and correct violations associated with all items listed on the standardized CS&S audit checklist. Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted. Ensure signage is standardized where possible. Signs are placed in areas that are easy to view by customers. Daily tag and sweep FOUP/FOSB. Document repeat offenders and work with them to establish long term corrective action. Empty all blue racks daily at all campuses and ship FOSBs to B21/Reclaim. Manage wafer/part storage program including pickup and delivery of FOUP/FOSB from/to labs/clean room. Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed. Routine check and repair if necessary, all vacuum wands at all campuses (Ex: vacuum wand on process tools, inline metrology tools, labs or cleanrooms) Collect particle samples quarterly and plot data onto trend chart for all clean room and labs at all campuses. Share results with management. Support annual CUPA and Fire inspection at all campuses. Provide support for special request such as: customer visit, media tour, executive tour etc. Provide support to BU in cleanup efforts such as: tech room, bays, labs etc. as assigned. Support ERT in emergency events (site access, escort) Make suggestions for lab Continuous Improvement (CIP) activity. Management to establish tracker for suggested improvements. Track implementation Other duties as assigned by client management (Ex: CIO, OSO, PPE distribution) Shifts Available: CR Protocol Tech - Days M-F 7am to 3:30pm CR Protocol Tech - Swing M-F 3pm to 11:30pm NOTE- "Swing" Shift pays an additional 10% on top of your base salary You will be considered for a Level 2 up to a Level 3 for this position based on experience MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. COMPETENCIES: · Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. · Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. · Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. · Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. · Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. · Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. · Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. · Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. · Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. · Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. · Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. · Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. · Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. · Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support. · Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. · Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. · Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIRONMENT: · Occasionally (less than 1/3 of the job) · Frequently (1/3 to 2/3 of the job) · Continually (more than 2/3 of the job) Frequently required to stand. Frequently required to sit. Frequently required to utilize hand and finger dexterity. Frequently required to wear a respirator. Frequently required to work in confined spaces. Continually required to walk- up to 10 miles per day. Continually required to talk or hear. Occasionally required to climb, balance, bend, stoop, kneel or crawl. Occasionally work near moving mechanical parts Occasionally work in high, precarious places Occasionally work around fumes, airborne particles, or toxic chemicals While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must occasionally lift and /or move more than 20 pounds. Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus. Additional remarks regarding work environment: Chemical hazards are primarily mitigated through engineering controls, but some uncontrolled chemicals from incidental spills requiring cleanup evaluation may require use of respirator and other PPE. You must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators. Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.

Requirements

High School Diploma or GED
Ability to read and understand technical procedures and instructions.
Ability to effectively communicate information and respond to questions from supervisors and managers.
Must be able to pass a background check and drug screen
Must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.
Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.

Nice To Haves

1-2 years of Mechanical or Electrical experience is preferred or prevous experience in a production environment

Responsibilities

Core members for Clean, Safe and Secure (CS&S) program as measured by monthly KPI report which is presented to client management by supervisor
Participation on all lab and associated lab support areas on protocol & safety walks including: The documenting of all findings in database, follow up with task owner on root cause & corrective action, approve and timely closure of all findings in database, utilize check list on every walk. Ensure finding closure cycle times meet established goals.
Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE; safety glasses, goggles, masks, gloves and other applicable PPE. Assess and correct violations associated with all items listed on the standardized CS&S audit checklist.
Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted.
Ensure signage is standardized where possible. Signs are placed in areas that are easy to view by customers.
Daily tag and sweep FOUP/FOSB. Document repeat offenders and work with them to establish long term corrective action.
Empty all blue racks daily at all campuses and ship FOSBs to B21/Reclaim.
Manage wafer/part storage program including pickup and delivery of FOUP/FOSB from/to labs/clean room.
Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed.
Routine check and repair if necessary, all vacuum wands at all campuses (Ex: vacuum wand on process tools, inline metrology tools, labs or cleanrooms)
Collect particle samples quarterly and plot data onto trend chart for all clean room and labs at all campuses. Share results with management.
Support annual CUPA and Fire inspection at all campuses.
Provide support for special request such as: customer visit, media tour, executive tour etc.
Provide support to BU in cleanup efforts such as: tech room, bays, labs etc. as assigned.
Support ERT in emergency events (site access, escort)
Make suggestions for lab Continuous Improvement (CIP) activity.
Management to establish tracker for suggested improvements.
Track implementation
Other duties as assigned by client management (Ex: CIO, OSO, PPE distribution)