Senior Relationships Manager

1000heads • Miami, FL

17h • Hybrid

About The Position

The 1000heads Relationships team is a proud, powerful collective of Social Media obsessives, experts managing influencer relationships. You will work closely with a whole host of departmental specialists, from Accounts, Insights, to Design, to Strategy to deliver transformational social-first work for our clients.
The Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes: strategy, influencer engagement, content management, FTC monitoring and measurement projections/reports.
Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
Building influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication
Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
Maintaining a consistent understanding & competence on Profiling across all team members; identification and verification of Influential Voices
Maintaining the exceptional standard of all campaign engagement including ethical considerations
Working along with team to develop, innovative, bring creative ideas and solutions for client campaigns
Responsible for the timely response of all communication from voices and on-going relationship maintenance
Track budgets, manage invoices, administer legal agreements and ensure compliance
Overseeing Event and activation planning, execution and performance.
Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.
Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.
Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure

Requirements

• This is a hybrid role, with 2 days per week in office required. You must reside in a location that is commutable to the office
• 3-4 years account handling or influencer management experience.
• Agency and equivalent experience
• Knowledge of the influencer landscape a must
• Excellent verbal and written communication skills
• Social Platform proficiency
• Understanding of complex information with a problem solving approach
• Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
• Ability to work calmly, efficiently and professionally under pressure
• Ability to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
• Meticulous attention to detail & excellent organizational and time management skills
• Passionate, energetic and confident
• Team-player: flexible and challenging
• Proficient in Microsoft Office – Word, Excel & PowerPoint

Benefits

• Medical, dental, vision, and more!
• Generous time off package, including the last week of the year
• 401k & Roth retirement investment options with employer match after one year
• Gym and professional development stipends
• Culture Club with monthly activities like sports, games and happy hours
• DEI Council and Employee Resource Groups
• Commute and parking benefits
• Wellness program that focuses on mental, physical and financial employee wellness
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed