Senior Renewals Rep

Expansion Capital Group • Sioux Falls, SD

21d • Onsite

About The Position

Renewals Representatives will learn our products, markets, industry and the sales process and skills. These individuals will be a direct point of contact for our customers to assist in product and application inquiries, expediting the sales process and following through with customer requests.

Requirements

• Highly motivated self-starter with a competitive attitude who expects to win
• Process and detail-oriented problem solver
• The ability to manage and prioritize many tasks and deliverables simultaneously
• Accustomed to and comfortable with working in a team environment
• 1-2 years of prior sales experience
• Excellent written and verbal skills
• CRM experience
• Strong interpersonal, oral and written communication skills
• Keen intelligence and negotiation skills
• High-energy, relationship expert
• Ability to hunt down new opportunities from inactive/past customers
• A desire to grow professionally

Responsibilities

• Utilize the customer journey to support clients in product renewals and inquiries
• Act as an account manager by establishing, building, and maintaining relationships with our clients
• Track, report, and review key metrics and trends to proactively deepen a book of business
• Act resourcefully and in an innovative way to solve problems and complete tasks
• Quote prices, prepare proposals and provide information regarding terms of sales
• Throughout the qualification process, you will learn to identify the specific needs of clients and how ECG products meet those needs
• Reach out to inactive clients to find out their experience and attempt to bring them back to ECG for any future financing needs
• Report to management on client relationships, pipeline, forecasts and new prospects
• Develop relationships with clients

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed