Senior Research Manager

Angus Reid Group

5d•$80,000 - $110,000

About The Position

We’re looking for a Senior Research Manager to join the Angus Reid Group team. This is a fantastic opportunity to gain hands-on experience across the full research cycle, and learn directly from some of the industry’s leading experts while working with top brands. This is a multi-faceted role where you will be working closely with clients to define their business challenges. It involves project managing and executing on important market research projects. This team member will be working with some of Canada’s largest brands to inform their insights needs and grow these accounts. About Angus Reid Group Angus Reid Group (ARG) is a full-service market research and data services powerhouse with offices in 🇨🇦 Canada and 🇺🇸 the United States. For decades, we’ve been at the forefront of innovation in the insights industry — helping organizations make better, faster, and smarter business decisions 💡. We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis. Our clients include leading brands and agencies who rely on us to provide modern, optimized solutions tailored to their toughest challenges. At ARG, we combine research excellence with a collaborative culture where all voices are heard and creativity thrives. As a Senior Research Manager, you’ll be leading accounts and executing the entire research project lifecycle with assistance including client communications, survey design, programming, fieldwork, data delivery, and analysis and reporting. The ideal candidate can juggle all the details of a project; collaborate with our various internal teams; ensure projects stay on schedule. Additionally, you will play a key role in the sales process, through the development of proposals and provide research consultation for client pitches.

Requirements

University (bachelor’s or master’s degree) preferably in a business-related subject or MBA
At least four (4) years of experience in the market research or strategic consulting industry as a consultant or market/strategic research professional
Proven ability to bring in business and significantly grow accounts
Concrete experience managing a results-driven team in a comparable industry
Extensive hands-on experience with research techniques and advanced analytic solutions
Excellent powers of observation, analytical and synthesis skills
Ability to understand client needs and turn them into business opportunities
Meticulous, reliable, and a keen eye for detail
Excellent time and priority management
Problem resolution skills
Excellent written and oral communication skills
Excellent skills in PowerPoint and Microsoft Office Suite are required

Nice To Haves

A background in qualitative research including developing/implementing various methodologies and moderation

Responsibilities

Lead and execute research projects in its entirety ensuring timely, quality deliverables according to project design
Develop and nurture strategic client relationships; identify and mobilize revenue growth opportunities within accounts; help drive customer case studies
Analyzing results and creating a "story" that delivers insightful, strategic and actionable answers for clients
Presenting results to all levels of client organizations in a clear and compelling manner
Keep senior management informed of any issues affecting the overall health and profitability of client accounts; obtain client feedback and identify problem areas before they become issues to prevent churn
Participate in creating new products and services; readily work on joint initiatives and variety of projects to support the organization
Support on reports and other project documents that are scheduled
Support the development and upkeep of proposal materials and templates
Assist with team with questionnaires and related project setup tasks when timelines allow
Provide backup project support to the Western Canada team on non-urgent tasks
Help the Eastern Canada team during high-volume periods, again on work that does not require same-day responsiveness