Senior Sales Associate

KeyBankChicago, IL
11d$23 - $35Hybrid

About The Position

Senior Sales Associate Public Sector Division Essential Job Functions · The sales associate will work with the Relationship Managers for Public Sector to provide client support. · Primary point of contact for clients, resolving issues, answering questions, client service and account maintenance. · Performs administrative duties (correspondence, filing, inventory for conference items ). · Sales tracking and contact database management using Salesforce. · File expense reports, makes travel arrangements, sets up meetings and conference calls. · General bank account knowledge and understanding of terminology · Main contact for retail branch questions for the Central and Northern Indiana markets · Manage appointments and calendar for RMs · Check the Daily Overdraft and Non-Sufficient Fund Report. Research any outstanding items. · Input sales calls into Salesforce and contact database management · Maintain various databases and systems

Requirements

  • High School Diploma or equivalent
  • 1+ years previous administrative or clerical responsibilities and/or client management experience
  • Must have strong technical knowledge of Word, Excel, and PowerPoint.
  • Excellent oral and written communication skills.
  • Demonstrated ability to handle multiple responsibilities and prioritize.

Nice To Haves

  • Experience with Salesforce, IDM, RPI, Hogan

Responsibilities

  • Work with the Relationship Managers for Public Sector to provide client support.
  • Primary point of contact for clients, resolving issues, answering questions, client service and account maintenance.
  • Performs administrative duties (correspondence, filing, inventory for conference items ).
  • Sales tracking and contact database management using Salesforce.
  • File expense reports, makes travel arrangements, sets up meetings and conference calls.
  • General bank account knowledge and understanding of terminology
  • Main contact for retail branch questions for the Central and Northern Indiana markets
  • Manage appointments and calendar for RMs
  • Check the Daily Overdraft and Non-Sufficient Fund Report. Research any outstanding items.
  • Input sales calls into Salesforce and contact database management
  • Maintain various databases and systems
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