About the position
We are a team of marketing automation enthusiasts passionate about connecting the worlds of digital marketing and technologies. Automation, content personalization, customer journeys and working with customer data are our daily bread. We are part of Merkle, a leading global agency in digital transformation, focused on improving customer experience and creating world-class solutions for our clients. We are looking for a Senior Salesforce Marketing Cloud Consultant. We are looking for those who are not afraid of exposure to projects for top global players, working with the leading marketing automation platform, using the best practices of digital marketing and the newest technologies in a fast-growing environment. You will report to the Marketing Services Manager. This role can be performed from our locations within the Czech Republic or Serbia. We have a hybrid workplace.
Responsibilities
- You will work on projects to implement the Salesforce Marketing Cloud platform for our clients
- You will build, test, execute and optimise customer journeys and marketing campaigns
- You will work with customer data to create segments and data models that meet client requirements
- You will create content personalisation using simple scripting language (AMPscript)
- You will automate processes within the Salesforce Marketing Cloud
- You will advise and consult our clients how to get the best out of the platform
- You will conduct workshops with project partners
Requirements
- Have fluent English language skills, spoken and written (Czech language is not required)
- Have 3+ years of experience working with Salesforce Marketing Cloud
- Additional knowledge of SAP Marketing Cloud, Braze, or Adobe Experience Platform are also relevant
- Have deep knowledge of HTML, CSS, and SQL
- Are a team player with a friendly attitude
- Are ready to accept new challenges and not looking for routine work
- Are used to communicating technical aspects to internal and client teams
- Are familiar with the following concepts: Digital Marketing, Email Marketing, IP warm-up, Audience Segmentation, Omnichannel Customer Journeys, Data Modelling
Nice-to-haves
- It will be great if you also know JavaScript, and have experience working with APIs and Postman
- An interest in or experience with Marketing Cloud Personalisation (MCP) (Interaction Studio) or Data Cloud are big plusses!
Benefits
- Global Perspective: Collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
- Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.
- Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member's unique perspective is valued, and everyone is welcome.
- Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.
- Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.
- Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society-where every contribution makes a meaningful impact.
- Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes.
