Senior Security Operations Center (SOC) Analyst

ISO New England Inc.•Holyoke, MA

21h•$114,000 - $140,000•Hybrid

About The Position

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. As a Senior SOC Analyst, you will help defend critical infrastructure that powers millions across New England. Our organization safeguards the electric grid—an essential foundation of public safety, economic stability, and national security. This role is ideal for an experienced cybersecurity professional who excels in high‑impact environments, enjoys mentoring others, and is ready to grow into leadership.

Requirements

SIEM platforms (Splunk, QRadar, ArcSight, Microsoft Sentinel, or similar)
EDR/XDR solutions (CrowdStrike, Carbon Black, Microsoft Defender, SentinelOne, or similar)
Network analysis tools (Wireshark, Zeek, tcpdump)
Digital forensics and malware analysis tools and techniques
MITRE ATT&CK, Cyber Kill Chain, and threat actor TTPs
Network protocols, firewalls, IDS/IPS, and proxy technologies
Windows and Linux administration and security hardening
Cloud environments (AWS, Azure, GCP)
Scripting (Python, PowerShell, Bash)
Log analysis, event correlation, and vulnerability management
Strong ownership, sound judgment, and self‑starter mindset
Ability to remain calm and decisive during high-severity incidents
Excellent analytical and problem‑solving skills
Clear written and verbal communication
Commitment to continuous learning

Nice To Haves

Certifications (GCIA, GCIH, GCFA, GREM, CISSP, CySA+, or similar)
Experience in critical infrastructure or energy environments
Threat hunting or offensive security experience
Familiarity with NERC CIP requirements
Experience with SOAR platforms
Knowledge of OT/ICS security concepts

Responsibilities

Independently detect, analyze, and respond to complex threats in a fast-paced, mission-critical SOC supporting electric grid operations
Lead response efforts for high-severity incidents, coordinating across IT, OT, and engineering teams
Make time-critical security decisions to protect grid reliability and public safety
Perform advanced threat detection using SIEM, EDR/XDR, network monitoring, and forensic tools
Conduct malware analysis, digital forensics, and root cause investigations
Develop and tune detection rules, correlation logic, and automated response playbooks
Identify security gaps and drive process and capability improvements
Produce clear incident reports and executive-ready briefings
Collaborate with threat intelligence, IT, engineering, and OT teams
Participate in tabletop exercises, purple team activities, and security assessments
Mentor junior SOC analysts
Lead SOC-related initiatives and partner with the PMO on security projects
Support SOC maturity, metrics, and process improvements