Senior Service Technician

TEKsystems•Charlotte, NC

7d•$30 - $35•Onsite

About The Position

This person will be responsible for the implementation and programming of commercial intrusion, access control, fire and video systems. This individual will be a part of the Technical Services Group, which is responsible for providing technical support and final commissioning of client systems. opporunity will be in the Charlotte office which Scott Burke oversee out of Corp in Pittsbrugh, President of the company would like for them to build the area up again.

Requirements

Minimum 3-5 years electronic security system or Information Technology experience
Degree in Electronics, Information Technology, or equivalent experience
Excellent communication and interpersonal skills
Strong computer skills, software aptitude and electronics.
Must be highly organized - Demonstrated success managing multiple tasks

Nice To Haves

Technical licenses and certifications a plus

Responsibilities

Provide technical support for commercial intrusion, access control, fire and video systems
Install, configure, program and perform final commissioning of systems
Provide end-user training
Work collaboratively with installation, project management, engineering and other departments
Provide assistance to other technical support specialists in the work group
Interact professionally with customers while performing duties
Troubleshoot problems remotely or at the customer site as required
Complete service reports and other documentation as required
Achieve above average results for customer satisfaction