About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior ServiceNow Architect/Developer in the United States. This role leads the design, architecture, and development of advanced ServiceNow solutions across enterprise environments. The Senior ServiceNow Architect/Developer will focus on backend portal architecture, custom application development, and integrations while leveraging automation and AI capabilities to optimize workflows and improve user experience. You will provide technical leadership, mentor junior developers, and translate complex business requirements into scalable, high-performance solutions. This position offers the opportunity to shape enterprise ServiceNow platforms, enhance operational efficiency, and drive innovation in IT automation and AI-enabled processes. The ideal candidate is highly technical, hands-on, and thrives in fast-paced, evolving technology environments.

Requirements

  • Bachelor’s degree or equivalent experience; military experience considered a plus.
  • 8+ years of hands-on ServiceNow development experience, including at least 3+ years in a senior or architect-level role.
  • Deep expertise in server-side scripting (JavaScript, Script Includes, Business Rules, ACLs).
  • Strong experience with AngularJS and ServiceNow portal development.
  • Proven ability to design and implement ServiceNow integrations (REST, APIs, MID Server).
  • Advanced knowledge of custom application development and ServiceNow platform architecture.
  • Certified ServiceNow Application Developer required.
  • Ability to translate complex business requirements into scalable, maintainable technical solutions.

Nice To Haves

  • Experience incorporating AI/ML concepts, Python, C, .NET, or data engineering platforms is a plus.

Responsibilities

  • Architect, design, and develop scalable ServiceNow solutions with a focus on backend portal design, integrations, and custom applications.
  • Lead automation of end-user device lifecycle workflows, improving efficiency and reliability across IT services.
  • Design, implement, and maintain complex server-side scripts, custom applications, and portal components.
  • Build integrations with external systems using REST APIs and middleware to ensure seamless enterprise functionality.
  • Collaborate with stakeholders to identify AI and automation opportunities to reduce manual effort and enhance operational intelligence.
  • Contribute to technical standards, development best practices, and solution architecture decisions.
  • Mentor and guide junior developers, fostering technical excellence and cross-team collaboration.

Benefits

  • Competitive salary and compensation package.
  • Remote-first work environment with flexibility and minimal travel (up to 5%).
  • Comprehensive healthcare coverage, including medical, dental, and vision.
  • Retirement savings plan and life insurance.
  • Generous paid time off and professional development opportunities.
  • Opportunity to work on innovative AI-driven enterprise automation projects in a high-impact environment.
  • Collaborative and supportive culture with mentorship and career growth opportunities.
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