Senior ServiceNow IT Asset Management (ITAM) Integration Contractor

GlobexPeople • Addison, TX

1d

About The Position

We are urgently looking for Senior ServiceNow IT Asset Management (ITAM) Integration Contractor to support our US team.

Requirements

• 7+ years of hands-on ServiceNow experience
• Strong experience with:
• IT Asset Management Professional (HAM & SAM)
• Procurement and PO lifecycle
• IntegrationHub and Flow Designer
• Advanced server-side JavaScript (ServiceNow)
• SAP Ariba Knowledge
• Hands-on experience integrating with SAP Ariba APIs
• Strong understanding of:
• Purchase Requisitions (PR)
• Purchase Orders (PO), Contracts, Suppliers
• Financial and asset data models
• Approval, rejection, and receiving workflows
• Integration & Technical Skills
• REST / SOAP API integration
• Data mapping and transformation
• Strong troubleshooting and production support experience
• Solid understanding of procurement-to-asset lifecycle processes
• Experience with large-scale enterprise integrations
• Familiarity with CMDB and asset reconciliation processes
• Experience in regulated environments (finance, healthcare, etc.

Responsibilities

• Integration Development
• Design and implement bi-directional integrations between ServiceNow and SAP Ariba supporting:
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• Implement and support ServiceNow Ariba Spoke integrations to:
• Retrieve Purchase Order (PO) and Purchase Requisition (PR) data from Ariba
• Synchronize PO/PR statuses (Requested, Ordered, Completed, Canceled, Rejected)
• Send receiving confirmations from ServiceNow back to Ariba
• ServiceNow Configuration & Development
• Configure and extend ServiceNow Procurement and ITAM modules, including:
• Purchase Orders (PO)
• Purchase Requisitions (PR)
• Receiving Slips and Receiving Lines
• Build and maintain:
• Flow Designer flows
• Script Includes
• REST integrations
• Error handling, logging, and retry mechanisms
• System Ownership & Data Integrity
• Ensure:
• ServiceNow remains the system of record for assets and software entitlements
• SAP Ariba remains the system of record for procurement
• Troubleshoot and resolve:
• Integration failures
• Data mismatches
• Reconciliation issues
• Delivery & Support
• Support:
• User Acceptance Testing (UAT)
• Production deployments
• Post-go-live stabilization
• Provide:
• Technical documentation
• Knowledge transfer to internal teams
• Partner with cross-functional teams, including:
• IT Operations
• ITSM
• Procurement
• Finance
• Security Operations
• Translate business and procurement requirements into technical integration solutions
• Support decision-making related to:
• Software purchases originating in Ariba
• PR/PO closure conditions
• Rejected or canceled procurement scenarios
• Collaborate with Security Operations to ensure asset visibility supports:
• Vulnerability management
• CMDB accuracy
• Risk and compliance initiatives
• Stakeholder Collaboration

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed