Senior Software Engineer, Agentic AI Product - Moveworks

ServiceNow • Mountain View, CA

12h • Onsite

About The Position

Our product excels in using cutting-edge Machine Learning technologies, particularly Generative AI, for business automation and critical tasks. As a conversation product engineer, you'll apply these technologies to impactful enterprise use cases. Our product serves diverse user personas across the enterprise through a unified conversational and GUI interface across chat and web channels. We're enterprise AI product pioneers with no fixed formula. You'll innovate on unsolved problems and expand customer perceptions of ML/GAI's business impact. Our team's expertise, spanning decades of ML evolution, years of delivering enterprise AI solutions, and first principles thinking, underpins our product's success. We seek high performance, a passion for enhancing the overall user impact, and a clear thinking framework for scalable, tailored experiences. You'll collaborate with ML/GAI experts and cross-functional teams on innovative features at our fast-growing AI startup.

Requirements

• Ability to tech lead other engineers and the e2e delivery of a project. Good communications and soft skills
• BS or a higher degree in computer science or related field
• 7+ years professional experience in scalable system development
• Strong product sense and a passion for building scalable web or conversational UI products
• Excellent cross-functional collaboration skills
• A constant thirst for learning and readiness to step out of your comfort zone

Responsibilities

• Collaborate closely with GAI conversational framework experts to grasp the latest technology capabilities and best practices.
• Design and implement stakeholder and end-user product features using cutting-edge Agentic AI and technical approaches to deliver business value.
• Work with PM, UX, and GTM teams to define, scope, and validate product deliverables.
• Expand the product's reach to more customers, domains, and global markets, ensuring high quality and extensible engineering implementation.
• Identify patterns and feedback to advance the Agentic AI framework further.
• Develop into a well-rounded product engineer with the expertise to apply LLM technologies for impactful products and strategic influence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level