Senior Software Engineer, (AI)

Sprout General Referrals

16h•Remote

About The Position

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and reporting functionality, customer care solutions, influencer marketing, connected workflows, business intelligence, and proprietary agentic AI. What you’ll do Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes. Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement. Build with AI and agentic AI in your own work, using tools such as Claude Code. Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods. Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work. Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring. Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs. We’re looking for an experienced and impact oriented engineer to join our team in building great software. If you enjoy working on cutting edge and rapidly changing technology, thinking through secure system design, and want to accelerate building generative AI and Agentic AI features, we’d love to talk with you!

Requirements

4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python.
3+ years of experience improving architectural patterns of large-scale software applications.
1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack.

Nice To Haves

1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features.
1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI).
Experience designing and implementing secure, extensible java MCP architectures.
Experience supporting server-driven UI, with the ability to contribute across both platform and web.

Responsibilities

Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes.
Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement.
Build with AI and agentic AI in your own work, using tools such as Claude Code.
Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods.
Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work.
Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring.
Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs.

Benefits

Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives.
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them.
Sprout maintains a remote workforce in many places in the United States.
Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan.
Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).
Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution.
Sprout offers “Flexible Paid Time Off” and ten paid holidays.