Senior Software Engineer - App Experience

AppOmni • San Francisco, CA

4h • $180,000 - $215,000 • Hybrid

About The Position

As a Sr. Full Stack Software Engineer on the Overall App Experience team, you will play a critical role in shaping how customers interact with and derive value from AppOmni’s SaaS Security Posture Management (SSPM) platform. Working closely with Product Managers, Designers, and directly informed by customer feedback, you will help identify friction points in the application and drive meaningful improvements to the end-to-end user experience.
This role focuses on deeply understanding customer personas and the jobs they are trying to accomplish, and translating that understanding into intuitive, effective application workflows. You will contribute to designing and building experiences that feel tailored to different user roles, helping customers quickly access the insights and actions most relevant to them.
A key area of ownership will be the app onboarding experience, including how users connect their SaaS applications to AppOmni and get up and running quickly. You will design and implement clear, scalable onboarding flows that reduce time-to-value and set customers up for long-term success with the platform.
This position in a rapidly growing security engineering company offers the opportunity to take ownership of impactful engineering decisions that directly influence customer satisfaction and product adoption. You will work across the stack to build and maintain Python-based REST applications, APIs, and services that support a seamless and cohesive application experience.
Your work will have a direct and meaningful impact on how customers experience AppOmni—from first login to daily use—helping secure enterprise SaaS environments while making complex security concepts approachable and actionable. These are open-ended, user-driven engineering challenges that reward strong problem-solving skills, empathy for customers, and a passion for building polished, high-quality software.
We're looking for someone open to working in a hybrid environment, once we open our Bay Area office (location TBD).

Requirements

• Strong technical and non-technical communication skills, with the ability to clearly explain complex systems and tradeoffs to engineers, product managers, and customer-facing teams.
• A quality-first engineering mindset, including writing well-tested code with strong unit test coverage. Our engineers are expected to test what they build.
• 5+ years of professional software engineering experience, including object-oriented design, data modeling, and working effectively in large, abstracted codebases.
• 3+ years of hands-on experience with Python 3 and Django, building and maintaining production-grade backend services and APIs.
• Experience designing and evolving backend systems that support user-facing workflows, with attention to usability, scalability, and maintainability.
• Comfort working with authentication, authorization, and permissions models (e.g., RBAC/ABAC), or a strong interest in building these systems at scale.
• A demonstrated ability to design elegant solutions to complex problems, often requiring synthesis of data from multiple sources and systems.
• Experience integrating with and maintaining external APIs, including handling edge cases, failures, and versioning.
• Interest in security, data protection, and SaaS platforms, with an appreciation for how secure systems impact real customer workflows.
• A collaborative mindset and willingness to work cross-functionally with Product, Design, and Customer Success to improve the overall application experience.

Responsibilities

• Own and continuously improve the customer onboarding experience, helping users quickly connect their SaaS applications to AppOmni and reach value faster.
• Design and implement a new Role-Based Access Control (RBAC) system using Google Zanzibar, enabling flexible, scalable, and secure permission models aligned to real customer personas.
• Build and maintain backend services and APIs using Python and Django, supporting application workflows, onboarding, permissions, and user-facing features.
• Partner closely with Product Managers, Customer Success, and Design to identify UX pain points, gather feedback, and translate customer needs into technical solutions.
• Develop application experiences that are tailored to different customer personas and job functions, ensuring the right information and actions are surfaced at the right time.
• Improve consistency and usability across the application by refining existing workflows and reducing friction in common user journeys.
• Collaborate with frontend engineers to support clean, well-documented APIs that enable intuitive and responsive user interfaces.
• Take ownership of technical design decisions, balancing usability, scalability, performance, and long-term maintainability.
• Contribute to evolving engineering standards and best practices around API design, permissions, and user-facing systems.
• Help define and measure success using product and UX signals such as adoption, time-to-value, and customer feedback.

Benefits

• Generous PTO, company and floating holidays, parental and family leave, health insurance (medical, dental, vision with HSA option), EAP, company-provided life insurance, AD&D, STD/LTD, supplemental life insurance options, 401(k) with Roth, and a monthly wellness benefit reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed