Senior Software Engineer - Cloud Automation - AI ML - Federal

About the position

As a Senior Software Engineer, you will focus on developing automations for ServiceNow's cloud as well as exploring AI/ML solutions leveraging ServiceNow AI offerings. You will have the opportunity to work on the ServiceNow Platform and Tools, build solutions using workflows, orchestration, and developer tools.

Responsibilities

• Experiment with the latest ServiceNow AI and GenAI offerings and other upcoming capabilities.
• Design and develop cloud automations to support the ServiceNow Products in our own infrastructure.
• Support the team with feedback to product teams to continually improve and expand product capabilities, features, and interoperability in consideration of product needs and requirements.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 4+ years of experience in professional software development, preferably in the Cloud Environment.
• Solid foundation in distributed systems with experience designing and architecting systems.
• Advanced programming or scripting skills (using JavaScript) and experience in object-oriented design.
• Experience integrating software and services using common API techniques (REST, SOAP, XML, etc.).
• Excellent technical design, problem-solving, debugging skills and an aptitude for learning new technologies.
• Development of web-based database applications using Postgres or other relational databases.
• Team player, attention to detail and ability to work well and communicate with others.
• Experience in driving deployments with large Enterprise companies with multiple stakeholders -- preferably AI-based products.
• Exposure to AI, Machine Learning will be an advantage.

Nice-to-haves

• Experience with the ServiceNow AI offerings.
• Experience with ServiceNow Workflows and Flow Designer tools & ServiceNow scripting (Glide JavaScript).

Benefits

• Base pay of $140,700 - $239,200, plus equity (when applicable), variable/incentive compensation and benefits.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• ESPP, matching donations.
• Flexible time away plan and family leave programs.