Senior Software Engineer (Full-Stack, Backend-leaning)

Jerry.ai•Palo Alto, CA

2d•Remote

About The Position

At Jerry.ai, we’re building the first super app to help everyday Americans take control of both your car and your home. From insurance to repairs to safety, we’re reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem and we’re the only company tackling it end-to-end. Our revenue has grown 60x in the last 5 years, we’re profitable, and our goal is to scale from 5M → 50M users next. Our business has grown more complex over time. We’re refactoring major parts of our code base — simplifying old systems, rebuilding core flows, and setting up the next three years of our platform’s growth. You’ll help build the foundation for that next phase. We’re a remote-first, global team with engineers across North America and Asia. We collaborate asynchronously, meet regularly to share context, and connect in person at our global offsites. Our engineers joined for the impact and stayed for the people: talented, no ego, and genuinely kind.

Requirements

Experience: At least 5 years full stack engineering experience building production-grade software, ideally prior experience building large scale distributed systems for a fast-growing consumer-facing software
Technical strength: Strong foundations in data structures, algorithms, and systems design matter more than prior experience with our tech stack.
Problem solver: You enjoy tackling ambiguous problems, breaking them down into actionable code, and iterating quickly.
Ownership: You take responsibility for end-to-end outcomes and continuously improve the systems you build.
Collaboration: Comfortable working asynchronously with a global team, with excellent communication skills.
Curiosity + adaptability: You love learning, exploring new tools, and stepping outside your comfort zone to understand the bigger picture.

Responsibilities

Build automation systems that handle complex insurance servicing tasks end-to-end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage.
Fast sprint cycles: ship new automations in 1–2 weeks on average.
Compose backend business logic that drives automation while respecting complex insurance carrier rules.
Design backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences.
Optimize and scale our internal tools (think: in-house DocuSign for servicing) to reduce agent intervention to nearly zero.
Collaborate closely with product, data, and engineering ops to anticipate churn and improve customer retention.
Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack.
Continuously improve our backend systems, APIs, and microservice architecture.