About the position
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+, Hulu, ESPN, ABC, ABC News…and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Within DE&E Product & Technology, the Ad Platforms team is responsible for creating and scaling innovative global advertising solutions by building mission-critical tools and workflows to support addressable & linear ad sales, traffic, marketing, and parts of broadcast operations. Being part of the DE&E Product & Technology team is a once-in-a-career opportunity to be a part of what is next.
Responsibilities
- Design and develop high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura
- Implement Salesforce architecture and development strategies that align with business objectives
- Collaborate with Product Managers to develop automation rules, Engagement Studio programs and other Pardot/MCAE functionality to support marketing teams
- Collaborate with product managers, designers, and other stakeholders to translate user requirements into functional and scalable Salesforce solutions
- Champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines
- Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation
- Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives
- Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance
- Document technical decisions and maintain comprehensible documentation for future reference
Requirements
- Hold a Bachelor's degree in Computer Science, Computer Information Systems, Engineering, or another technical field
- Have 5+ years of experience in Salesforce development
- Have excellent verbal and written communication skills
- Have strong problem-solving and analytical skills
- Have deep expertise with Sales Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Pardot APIs, Salesforce APIs, and RESTful APIs
- Have strong understanding of Pardot's features, including automation rules, segmentation, lead scoring, and engagement programs
- Have strong skills in creating and managing automated marketing workflows, including setting up drip campaigns, lead nurturing, and using triggers and actions to automate repetitive tasks
- Have knowledge of HTML and CSS for customizing email templates and landing pages
- Have knowledge in integrations between Salesforce and MCAE/Pardot
- Have a track record of championing quality engineering: be adamant that all code is written in a way that can be tested with unit tests
- Have experience working with high-performing teams using Agile and Lean methodologies and frameworks
- Care about your craft and have opinions about the right way to do things with technology
Nice-to-haves
- Experience working with Marketing Cloud
- Pardot/MCAE Certifications
- Salesforce Platform Developer I and II or other Developer Certifications
- Experience with Salesforce integrations with external services
- Hands-on DevOps experience with Copado or other tools
- Familiarity with Experience Cloud
- Familiarity with Lightning Web Components, the Salesforce Lightning Design System (SLDS)
- Previous work experience in Ad Sales
- Strong curiosity about how Disney delivers the Magic and a desire to be a part of it
- Experience with Java/Python, SQL Databases and AWS/Azure
- Experience with Web development (React, Angular etc.)
Benefits
- The hiring range for this position in Seattle, Washington and New York, NY is $145,500 to $195,000 per year.
- Santa Monica, CA is $138,900 to $186,200 per year.
- San Francisco, CA is $152,100 to $203,900 per year.
- The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.
- A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
