Senior Software Engineer, Site Reliability

Babylist, Inc•Emeryville, CA

70d•Remote

About The Position

Babylist is looking for a Senior Software Engineer, Site Reliability to join our Platform team. In this position, you will play a vital role in ensuring our systems and services' stability, scalability, and reliability. You will work closely with all Babylist Engineering teams to support shared infrastructure and developer tools. Your expertise in site reliability engineering, AWS cloud infrastructure, and modern DevOps practices will be instrumental in optimizing our systems and driving continuous improvement.

Requirements

8+ years of experience as a Site Reliability Engineer or similar role, demonstrating a strong background in maintaining highly available and scalable systems
Experience supporting high-traffic consumer-facing websites, understanding the unique challenges and considerations in maintaining such systems
Proficiency with Terraform is a must, as you will be a member of the team responsible for managing and building our AWS infrastructure using Infrastructure as Code (IaC) practices
You possess strong experience working with AWS cloud-based infrastructure and services, ensuring their reliability, performance, and security
Proficiency with Docker and Kubernetes is essential, as you will contribute to the design, deployment, and management of containerized applications in our environment
You have a solid understanding of cloud-native systems design, including CDNs, load balancers, cloud networking, DNS, caching, and distributed systems
Troubleshooting and debugging are second nature to you, allowing you to quickly identify and resolve issues across various environments
Experience designing and supporting CI systems such as CircleCI, Jenkins, or GitHub Actions
You are familiar with monitoring and alerting best practices, utilizing tools like Datadog, Cronitor, Sentry, and PagerDuty to ensure proactive identification and resolution of issues
Proven experience in on-call management best practices, including effective incident response, escalation procedures, and post-incident reviews to drive continuous improvement and ensure system reliability
You have excellent verbal and written communication skills, and the ability to collaborate effectively with cross-functional teams
You're comfortable and enthusiastic about working in an AI-forward environment where AI tools are part of daily operations.You embrace using technology to enhance your work while keeping people at the center

Responsibilities

Manage and build our AWS infrastructure using Infrastructure as Code (IaC) tools like Terraform. You will ensure that our EKS clusters and databases are running up-to-date versions, optimizing performance and reliability
Improve the speed and reliability of our Continuous Integration (CI) systems to support the entire Engineering Team, enabling faster and more efficient development and deployment processes
Provide support to developers in troubleshooting issues across local development, staging, and production environments
Establish, communicate, and support best practices for monitoring and alerting. This will involve setting up effective monitoring systems and defining actionable alerts for proactive incident management

Benefits

Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Competitive salary with equity and bonus opportunities
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

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