Senior Software Engineer - Surface Post-Launch Engineering

Microsoft • Redmond, WA

4d

About The Position

The Surface Post‑Launch Engineering team is responsible for sustaining and evolving the software that powers Surface devices in the hands of millions of customers. The team works across a broad portfolio of in‑market Surface products, partnering closely with hardware, systems, and architecture teams to solve complex, real‑world challenges at the intersection of PC hardware and software. Engineers on this team contribute across the software stack—diagnosing and resolving customer‑facing issues, delivering performance‑optimized features, and continuously improving the reliability and usability of Surface experiences as products evolve over time.
We are seeking a Senior Software Engineer with deep expertise in PC systems to design and deliver features that span low‑level, mid‑layer, and upper‑level software. In this role, you will apply your understanding of modern PC architecture to solve complex, cross‑stack engineering problems and produce high‑quality code optimized for high‑volume consumer products.
You will collaborate closely with electrical engineers, system engineers, architects, and fellow software engineers to drive solutions from concept through delivery, contributing to shared technical outcomes across hardware and software boundaries.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Experience with embedded firmware and PC driver development, including work with UEFI, operating system drivers, 32‑bit and 64‑bit microprocessors, and common interconnects such as I²C, SPI, and other I/O buses.
• Demonstrated ability to develop, debug, and troubleshoot firmware and low‑level software on multiprocessor systems using code debuggers and hardware diagnostic tools.
• Hands‑on experience using hardware debugging tools such as logic analyzers, oscilloscopes, JTAG, flash emulators, and in‑circuit emulator during firmware or driver development process.
• Proficiency in C language development; experience with C++ or other higher‑level languages, or host‑level application development, is a plus.
• Experience developing PC‑based drivers, interface applications, or supporting scripts.
• 5+ years of experience contributing to product development in the consumer PC or consumer electronics industry.
• Experience collaborating with external development partners and high‑volume manufacturers to bring consumer electronics products to market.
• Experience using AI‑assisted tools to support coding, code review, or repository analysis (AI‑based code generation, GitHub/repository analysis tools).
• Ability to communicate technical concepts clearly in written and verbal form, including explaining designs across abstraction levels (i.e., architecture diagrams through source‑level code).

Responsibilities

• Support post‑launch software development for in‑market Surface devices shipped to retail customers.
• Diagnose, troubleshoot, and resolve customer‑facing software issues across the supported Surface product portfolio.
• Perform root cause analysis across hardware–software interactions to identify and implement durable fixes.
• Design and deliver value‑added software features that improve usability, reliability, and overall customer experience.
• Contribute to codebases spanning multiple active Surface products, adapting to frequently changing product and technical contexts.
• Collaborate with cross‑functional partners, including hardware, systems, and software engineering teams, to deliver high‑quality solutions.
• Demonstrate ownership and problem‑solving skills when working in complex, ambiguous, and fast‑moving technical environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level