Senior Solution Architect — DPS

Fiserv • Berkeley Heights, NJ

7d

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Solution Architect — DPS What does a successful Senior Solutions Architect do at Fiserv? You define and execute the multi‑quarter architecture strategy and roadmap for observability and modernization across treasury and payments platforms—architecting a unified observability platform (metrics, logs, traces, APM, synthetic monitoring), embedding telemetry into CI/CD and runbooks, and driving modernization efforts like replatforming, microservices, containerization, service mesh, serverless and API modernization.

Requirements

• 15+ years of professional experience in payment processing or treasury environments.
• Proven delivery of an enterprise‑grade observability platform with defined SLOs/SLIs and automated alerting, and ability to demonstrate measurable reliability improvements within 6–12 months.
• Record of leading multi‑quarter modernization programs (≥2 quarters) that include replatforming, API modernization, and decomposition of legacy components.
• Hands‑on experience across ≥5 technology categories: cloud provider (AWS/GCP/Azure), event streaming (Kafka), service mesh (Istio/Linkerd), IaC (Terraform or CloudFormation), and observability tooling (OpenTelemetry, Prometheus/Grafana, Jaeger/Zipkin, ELK/EFK or commercial APMs).
• Demonstrated senior individual‑contributor leadership: mentoring senior engineers/architects, establishing architecture standards/reference designs, and influencing ≥5 cross‑functional stakeholder groups (product, SRE, operations, risk/compliance, vendors) while owning vendor/cloud engagements and SLA alignment

Responsibilities

• Define and execute the multi‑quarter observability and modernization architecture roadmap for treasury and payments, delivering a unified observability platform and embedding telemetry across CI/CD, runbooks, and operational tooling.
• Lead architecture reviews and set technical standards and reference patterns to drive consistent engineering practices and modernization (replatforming, microservices, containerization, service mesh, serverless, API modernization).
• Provide expert technical guidance to engineering squads and guide cross‑functional delivery with product, SRE, operations, risk/compliance, and vendor teams, identifying dependencies and mitigating technical risks.
• Own architecture governance for payments observability and modernization, partnering with security and compliance to align designs with regulatory controls and payment‑specific standards.
• Define, track, and improve reliability KPIs (SLOs/SLIs, MTTR, latency, error rates, deployment frequency); lead post‑incident architecture reviews and remediation to increase resilience and reduce recurrence.
• Serve as the technical owner for vendor and cloud engagements: evaluate and select observability and modernization tooling, influence SLA negotiations, and recommend architecture patterns that balance performance, resilience, cost, and security.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed