Senior Solution Engineer

American Electric Power • Gahanna, OH

5d • Onsite

About The Position

Part of a larger team delivering high quality technology solutions to the business. Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.
What You'll Do: Responsibilities include one or more of the following for medium to large projects: Develops advanced solutions to resolve customer and prospective customer issues in a logical, creative and structured manner. Align the client’s goals, needs and objectives to the solutions. Communicate issues and status in a clear, timely manner. Interpret specifications and build solutions to those specifications. Generate infrastructure support documentation. Evaluate and propose process improvements. Build and maintain a high level of knowledge about the company's software/hardware products. May provide training and mentoring, as well as work direction, to others on the team.

Requirements

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 5 years of relevant work experience is required.
• An equivalent combination of education and related experience may be considered.

Nice To Haves

• Utility experience, particularly with outage management
• Strong backend development: Java or C#, plus Python for scripting/automation.
• Frontend: modern JavaScript frameworks (React, Angular, Vue) for dashboards and dispatch UIs.
• Databases: relational (PostgreSQL, SQL Server, Oracle) and spatial extensions (PostGIS); familiarity with NoSQL (MongoDB) and time-series DBs (InfluxDB, TimescaleDB).
• APIs & integration: REST/JSON, SOAP, Kafka, and experience building/consuming APIs.

Responsibilities

• Develops advanced solutions to resolve customer and prospective customer issues in a logical, creative and structured manner.
• Align the client’s goals, needs and objectives to the solutions.
• Communicate issues and status in a clear, timely manner.
• Interpret specifications and build solutions to those specifications.
• Generate infrastructure support documentation.
• Evaluate and propose process improvements.
• Build and maintain a high level of knowledge about the company's software/hardware products.
• May provide training and mentoring, as well as work direction, to others on the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level