Senior Solutions Architect (West/Central )

Docker

6d • Remote

About The Position

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!
We are seeking a highly consultative Senior Solutions Architect to support our most important customers. This role is a critical technical position, spanning both product development and pre and post sales customer motions.
You will act as a trusted technical lead and thought leader, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through
High priority customer technical leadership
Docker field technical leadership
This role reports to the Director of Solutions Architecture and operates at the intersection of technical depth, business acumen, and thought leadership.

Requirements

• Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments.
• Excellent communication, influence, and stakeholder management skills.
• Experience in managing customer relationships at the technical and business level.
• Experience presenting solutions and demonstrations to small and large audiences, virtually and in person.
• Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement.
• Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis.
• Ability to solve technical problems and translate customer experience to actionable feedback for engineering.
• Experience developing collateral to assist customers with best-practice adoption.
• Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
• Experience with Docker, container ecosystems, or adjacent technologies strongly preferred.
• Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred.
• Must be fluent in English
• Willingness to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners.

Responsibilities

• Work with Docker’s most important customers and cross functional Docker teams to accelerate the customer’s container and AI journeys, focusing on developer workflows
• Engage with customer teams and cross functional Docker teams to gather customer’s technical/business goals and challenges related to their container and AI journey.
• Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals.
• Oversee “design partner” rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases
• Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases.
• Deliver high-impact enablement and best practices content to customer audiences from developer to C level.
• Ability to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners.
• Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content
• Gather field feedback from customer teams and Docker pre and post sales teams
• Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams.
• Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact.
• Be customer zero for new functionality produced by Docker product/engineering teams
• Give input on internal technical enablement and customer enablement needs, and review enablement content
• Assist the sales enablement team with internal technical enablement for new products and services.

Benefits

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days plus end of year Whaleness break
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Docker Swag
• Medical benefits, retirement and holidays vary by country
• Remote-first culture, with offices in Seattle and Paris

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed