Senior Solutions Engineer (Defense Customer)

Akamai • Cambridge, MA

7h

About The Position

Deliver secure, customer-facing solutions powering Defense and Public Sector mission systems. Our team integrates cloud-native and identity-centric capabilities into regulated government environments. Work directly with customers, engineering, and product teams to drive mission-aligned outcomes.

As a Senior Solutions Engineer, you will be responsible for guiding customers through design, deployment, testing, and operational rollout of secure solutions. Influence product direction through structured customer feedback and technical insight. Advance Defense-focused platform offerings integrating ICAM, Zero Trust, and AWS GovCloud architectures.

Requirements

• Have 8 years of experience in software engineering, customer solutions, consulting, or professional services within regulated environments or its equivalent.
• Possess active Secret clearance and maintain or obtain DoD 8140-aligned certification such as Security+ or CISSP.
• Possess tenacious experience building trusted customer relationships and guiding technical implementations to successful outcomes.
• Exhibit familiarity with Zero Trust and identity-centric architectures including OAuth2, SAML, OIDC, MFA, and least-privilege models.
• Demonstrate experience delivering customer projects in government cloud environments while managing multiple priorities and ambiguity.
• Communicate complex technical concepts clearly to technical and non-technical stakeholders across organizations.

Responsibilities

• Serving as primary technical advisor guiding customers through architecture design, integration planning, deployment, and operational support.
• Leading resolution of complex service-impacting issues using deep troubleshooting, log analysis, and systems-level programming.
• Implementing cloud-native solutions within AWS GovCloud and regulated government cloud environments.
• Acting as technical product owner by gathering feedback, prioritizing features, supporting release planning, and improving customer outcomes.
• Partnering across engineering, operations, and support teams to identify root causes and implement durable improvements.
• Mentoring engineers and contributing to architectural decisions shaping broader platform and reliability standards.

Benefits

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed