Senior Sous Chef

Hollywood Casino Aurora • Aurora, IL

2d • $70,000 - $75,000

About The Position

The Senior Sous Chef supports the Senior Executive Chef in overseeing daily kitchen operations, ensuring exceptional food quality, consistency, and safety standards. This role provides hands-on culinary leadership, supervises kitchen staff, assists with menu execution, and helps drive operational excellence in a fast-paced, high-volume environment.

Requirements

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
• Two years progressively more challenging experience in a large volume, high quality food establishment
• Excellent interpersonal, communication, coaching, team building and problem solving skills are required
• Experience in motivating staff through appropriate incentive programs and training
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required
• Knowledge of Food & Labor costs
• Proven problem solving and critical thinking skills required
• Must possess excellent customer service and employee relations skills
• Good oral and written communication skills, must be fluent and literate in English
• Must be able to listen and respond to visual and aural cues
• Successful or better performance against Performance Appraisal Standards
• Compliance with all regulatory, governmental, and safety requirements
• Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow
• Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment

Responsibilities

• Responsible for proper scheduling to ensure a clean, safe and healthy working environment
• Responsible for all labor and inventory control costs
• Responsible for controlling company assets
• Responsible for adherence to all safety regulations
• Responsible for hiring, training and development of employees
• Responsible for the maintenance and preventive maintenance of all kitchen and dish room equipment. Maintain the stocking and correct inventory of chemical products
• Responsible for the upkeep of proper tools
• Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities
• Executes and audits supplies and inventory items insuring cost controls
• Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free
• Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items
• Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
• Supports safety and accident prevention programs (knife handling, proper lifting)
• Monitoring/implementation of garbage separation and disposal as per standards
• Accountability for all kitchen staff for day to day operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
• Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction
• Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues
• Presents oneself as a credit to Company and encourages others to do the same
• Communicates variances from established standards to Food & Beverage Director
• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Manages work procedures and expedites workflow.
• Provides recommendation for employee performance (disciplining, coaching, and counseling).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level