About the position
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. The Marketing Services team within Services is looking for a Senior Specialist to support the Marketing Services product suite designed for North America. This position works heavily with the Product lead for North America alongside various internal and external resources (Sales, Product Marketing, global teams, etc).
Responsibilities
- Support in decision making on vendor and partners to onboard in supporting the Marketing Services product development and growth for Mastercard
- Manage the internal product approval (Studio) & vendor onboarding process including gaining stakeholder agreements and maintaining proper documentation protocols
- Support structuring pilots for new or improved product launches including working cross-functionally on operational details and documenting playbooks
- Lead current vendor and various hygiene elements such as agreement renewals and Data Privacy asks
- Manage main on-going business lines such as our aggregator websites (Find-A-Card) & pipelines for key growth focus areas Priceless initiatives, Checking Account acquisition, etc.
- Supports by informing on competitive offerings to compile a client facing narrative on our areas of differentiation
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Proven ability to think strategically and provide feedback in a timely manner
- Develops day-to-day working relationships with internal and external stakeholders
- Provides support in the development of new services or solutions by conducting desktop research and assisting with the assembly of market assessments
- Contributes effectively to proposal preparation when requested
- Identifies client challenges and brings ideas on opportunities to leverage MC capabilities to the attention of senior MC staff
Requirements
- Prior experience (at least 4 years of experience) in any of the following job roles are pluses but not required: Marketing, Product Management
- Experience in banking, payments, and/or financial services preferred
- Preference for digital campaign experience preferred (any of: Social, SMS, Content, Email); direct mail and other channels strongly desired
- Analytically curious to uncover data driven insights
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Strong Business Acumen and Entrepreneurial Mindset
- A creative, can-do energy as well as comfort with an agile responsibility mix
- Strong communication and presentation skills
- Highly flexible to support as key Mastercard initiatives evolve
- Excellent verbal and written communication skills
- Strong attention to detail
- Thorough knowledge of Microsoft Office suite
- Comfortable with travel (no more than 10% expected)
- BA required
Benefits
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement
