Senior Specialist, Sales Engineering

L3HHCM20•Town of Guilderland, NY

1d•$96,000 - $179,500

About The Position

The Radio Sales Engineer (RSE) will work directly with L3Harris Public Safety & Professional Communications (PSPC) Sales Team to support business development activities. The primary duties of the RSE are radio demonstrations for L3Harris customers, maintaining a fleet of inventory, supporting regional and national trade show events, and a core understanding of our radio programming software and feature selection when programming radios for certification on P25 systems. Successful candidates have the ability to manage multiple priorities and execute on a timely basis.

Requirements

Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Nice To Haves

Systems engineering/integration experience
Internet Protocol (IP) networking experience
Military service (Technical/Communications) experience a plus
Active Security clearance
Assoc. or bachelor’s degree in RF or Electrical technical field of study or 6 years relevant experience in communication planning, operation, or installation.
Radio communication experience (HF, ANW2, SATCOM, FM, P25)
A basic understanding of electronics theory and the ability to work with hardware components as required
A working knowledge of Public Safety communications and Public Safety dispatching operations

Responsibilities

Understand customer requirements to recommend equipment solutions to that will meet their requirements
Demonstrate successful technical solutions to customers
Liaison between internal and external stakeholders to define user requirements and shape product features to fit those needs; Collaborate with product positioning to business developers, engineering teams, and product line managers
Work with Account Managers to create a vision for successful technical demonstrations, trials, and exercises
Execute development and delivery of product demonstrations
Provide input during the evaluation stage of the sales process, working in conjunction with the sales team as a key technical advisor
Coordinate support for technical complexities of assigned accounts to ensure complete customer satisfaction through all stages of the sales process
Stage, maintenance, and operation of a typical LMR Trunked Radio Systems
Provide pre-sales and/or post-sales technical support for L3Harris products to customers, to include operation and limited maintenance
Provide training to customers on various L3Harris products
Provide support to other team members as required for similar responsibilities
Support centralized equipment cache - including configuration maintenance and movement logistics
Ability to travel up to 50%