Senior/Staff Software Engineer, Infrastructure

Ivo•San Francisco, CA

21h•Hybrid

About The Position

Ahoy, matey! Here be the treasure map to understandin' this role: Engineers at Ivo be inventors, sailin' the seas o' innovation. They were first-to-market with: An AI agent that lives in MS word and edits the document for you [2023] Ditchin' imprecise embeddings models in favor o' agentic RAG [2023] Large-scale LLM-based legal fact extraction [2024] A legal assistant that can search large contract databases, without sacrificin' accuracy [2024] Clusterin' legal documents descended from the same family [2025] Automatic deviation analysis to locate buried risk in huge contract databases [2025] Mergin' contracts with their amendments to make a time series o' “composite” contracts (a customer actually cried when we showed her this) [2025] Role Infrastructure Engineers build the foundation for Ivo’s entire platform. We’re lookin' for an Infrastructure Engineer to: Own and shape the future o' our environment. We still have a relatively minimal footprint, givin' ye a lot o' freedom to design the system. Manage dozens, hundreds, thousands (?) o' customer deployments. Customers be cagey about their contracts, so each customer gets their own containers, database, VPC, etc. It’s a lot to orchestrate. Instrument our system so we understand performance bottlenecks, errors, etc. Aggregate metrics/logs/health checks into slick dashboards and pager alerts Be on call and lead infrastructure related incidents Get our CI/CD system runnin' super quickly (it currently takes ~12 minutes, boo) In addition to helpin' us run a solid, high-performance distributed system, we’d love someone who’s as excited about LLMs as we are. Ye’d be deeply embedded into the engineering team and encouraged to push the DevOps frontier by, for example: Developin' on-the-fly LLM evals to monitor the real-time accuracy o' our responses Buildin' autonomous agents to detect and diagnose production issues before they become major fires Any other useful stuff ye can think of Mission Every major business has an in-house legal team, and all o' those lawyers be overworked. 80 hour weeks, tight deadlines and contract-readin' death marches be the industry norm. Up until recently, there wasn’t anythin' technology could do to help this situation. LLMs have given us the ability to give these lawyers their lives back, and at Ivo, that’s our mission. We’re buildin' an AI-native platform to automate legal drudgery. People love our software - despite high competition, we have the highest trial win rate on the market (85%). We’re genuinely improvin' people’s lives, and we’re only just gettin' started. Ivo might be a good fit for ye if ye: Ye love writin' code, but ye love havin' impact more: We’re a team o' engineers at heart, but our #1 goal be buildin' the best possible product. That means makin' pragmatic choices and lookin' for 80/20 solutions. Would describe yourself as bein' relentlessly resourceful . Ye have a strong internal sense o' urgency. Ye have a bias towards doin' things today, rather than tomorrow. Experience workin' in a startup environment be preferred but not required. Are excited about the adventure o' buildin' a company! FAQ How far along are we? We launched in early access in 2023. Since then, we’ve had an incredible response from the market and are growin' rapidly. We 6x'd in ARR in the last 12 months. Our clients include companies like Uber, Reddit, IBM, Canva, Pinterest, WordPress, and more. We're happy to share more details with candidates who go through our interview process. Can I work remotely? We have an in-office culture, with some hybrid flexibility. Compensation: The USD salary range for this role be $225K-$485K. Final offer amounts be determined by multiple factors, includin', experience and expertise, and may vary from the amounts listed above.