Senior Supervisor, DC Warehouse

ICU Medical•Dallas, TX

About The Position

Essential Duties & Responsibilities Lead, supervise, and evaluate productivity and accuracy of warehouse personnel in all areas, including receiving, storing, picking, staging, and preparing orders for shipment. Oversee and resolve inventory discrepancies related to accuracy, shortages, overages, and damages ensuring corrective and preventive actions are implemented. Maintain and enforce high safety standards, adhering to company policies, good manufacturing practices, Food and Drug guidelines, and Drug Enforcement laws, while driving continuous improvement in safety performance Direct and adjust workload distribution based on service demands, ensuring operational efficiency. Foster cross-team collaboration and ensure daily outbound shipping targets are met through effective coordination and communication. Oversee fleet truck routing, dock supervision, and the coordination of inbound and outbound shipments, including TL, LTL, parcel shipments, ensuring service level expectations are met Train, mentor, and develop warehouse personnel and subordinate supervisors, ensuring strong understanding of procedures, safety protocols, and operational standards. Utilize handheld RF scanners for warehouse tasks, ensuring precise data entry, verification of product details, for accurate inventory management. Maintain expertise in Oracle transactions for product lookups, sub-inventory moves, receipts, replenishments, and running BI reports to manage area of responsibility. Lead and support the implementation and sustainment of lean warehouse practices, including 5S methodology and continuous improvement initiatives. Ensure general housekeeping duties are performed to maintain a clean and organized warehouse environment and hold teams accountable for standards. Work collaboratively within designated teams to support safety initiatives, process improvements, and overall warehouse efficiency at a departmental level. Lead special assignments and operational initiatives as needed to support business objectives.

Requirements

Computer knowledge-proficient in MS office applications i.e. word, excel with the ability to analyze operational data and generate performance reports.
Warehouse management systems experience (i.e. Oracle EBS) demonstrated capability to troubleshoot issues, optimize workflows, and guide others in system utilization.
Experience using forklift equipment
Good verbal and written communication skills with the ability to convey direction to supervisors and staff and communicate operational priorities to leadership.
Detail and process oriented with a strong ability to identify gaps, implement improvements, and enforce process discipline.
Proven ability to operate as a team player while providing leadership, support, and accountability across multiple work teams.
Excellent problem-solving skills with the ability to make sound decisions in fast‑paced or escalated situations.
Proven interpersonal skills to effectively train employees with systems, processes and procedures and to coach subordinate supervisors in developing their teams.
A positive, professional attitude with the ability to coach, lead and mentor staff and drive a high‑performance culture across all outbound operations.
Must be at least 18 years of age
High School Diploma or GED equivalent required
5+ years of warehousing experience across 2 or more functional areas (e.g., receiving, inventory control, shipping, or returns), including at least 1 year of formal leadership or lead/supervisory experience.

Nice To Haves

Associate’s degree from an accredited college or university is preferred

Responsibilities

Lead, supervise, and evaluate productivity and accuracy of warehouse personnel in all areas, including receiving, storing, picking, staging, and preparing orders for shipment.
Oversee and resolve inventory discrepancies related to accuracy, shortages, overages, and damages ensuring corrective and preventive actions are implemented.
Maintain and enforce high safety standards, adhering to company policies, good manufacturing practices, Food and Drug guidelines, and Drug Enforcement laws, while driving continuous improvement in safety performance
Direct and adjust workload distribution based on service demands, ensuring operational efficiency.
Foster cross-team collaboration and ensure daily outbound shipping targets are met through effective coordination and communication.
Oversee fleet truck routing, dock supervision, and the coordination of inbound and outbound shipments, including TL, LTL, parcel shipments, ensuring service level expectations are met
Train, mentor, and develop warehouse personnel and subordinate supervisors, ensuring strong understanding of procedures, safety protocols, and operational standards.
Utilize handheld RF scanners for warehouse tasks, ensuring precise data entry, verification of product details, for accurate inventory management.
Maintain expertise in Oracle transactions for product lookups, sub-inventory moves, receipts, replenishments, and running BI reports to manage area of responsibility.
Lead and support the implementation and sustainment of lean warehouse practices, including 5S methodology and continuous improvement initiatives.
Ensure general housekeeping duties are performed to maintain a clean and organized warehouse environment and hold teams accountable for standards.
Work collaboratively within designated teams to support safety initiatives, process improvements, and overall warehouse efficiency at a departmental level.
Lead special assignments and operational initiatives as needed to support business objectives.