Senior System Administrator - FFNN -8807

Innovative Systems & Solutions•Annapolis Junction, MD

2d•$170 - $175

About The Position

The Senior System Administrator will support the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role is responsible for managing system infrastructure and ensuring reliable day -to -day operations across client, server, storage, and network environments.

Requirements

Active TS/SCI clearance with polygraph
Minimum 10 years of experience as a System Administrator in programs of similar scope and complexity
Bachelor’s degree in a technical discipline from an accredited college or university
Substitutions:
5 additional years of SA experience may substitute for a degree
5 additional years of Systems Engineering experience may also substitute
Strong experience troubleshooting complex IT systems
Experience with UNIX and Windows system administration
Ability to manage daily IT operations and provide user support

Responsibilities

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
Support escalation processes and communicate status updates to agency management and internal stakeholders
Maintain involvement in dispatch system and hardware issue resolution
Configure and manage UNIX and Windows operating systems
Install, troubleshoot, and maintain operating system software and network components
Implement system enhancements to improve performance and reliability
Monitor daily IT system operations, including servers, storage, networks, and mobile devices
Perform system capacity planning and resource optimization
Develop system engineering management and integration/test plans
Provide detailed analysis and feedback for escalated issues
Collaborate with government personnel, program staff, and senior leadership
Ensure technical integrity of systems engineering deliverables