Senior Technical Program Manager - Insurance Systems

Porch Group•Seattle, WA

1d•$140,000 - $180,000•Remote

About The Position

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Senior Technical Program Manager - Insurance Systems Location: United States Workplace Type: Remote Job Summary Porch is seeking a Technical Program Manager with strong technical and insurance expertise, combined with strategic leadership abilities, to oversee key Insurance initiatives from planning through deployment. The successful candidate will ensure timely and within-budget delivery of programs that involve software products, engineering teams, and business stakeholders. This critical role requires adept management of ambiguity, development of actionable plans, stakeholder alignment, evaluation of technical solutions, and effective communication with senior leadership. The ideal candidate will bring deep home insurance domain knowledge, exceptional communication and leadership skills, and a proven ability to manage cross-functional technical programs from planning through execution.

Requirements

10+ years of experience in technical program management, with at least four years in insurance.
Strong understanding of home insurance systems, workflows, and regulatory considerations.
Proven ability to lead cross-functional teams and manage complex programs.
Excellent written and verbal communication skills; able to synthesize technical and business information for diverse audiences.
Highly organized with strong planning and prioritization skills.
Experience with Agile methodologies and tools (e.g., JIRA, Confluence).
Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).

Nice To Haves

Experience managing programs that involve policy administration platforms.
Experience with policy system migrations, data migration, system integrations, configuration, and testing in insurance systems.
Ability to manage vendor relationships and external dependencies.
PMP, CSM, or equivalent certification.

Responsibilities

Strategic program planning including timelines, and success metrics for technical insurance initiatives.
Develop program roadmaps and align initiatives with business strategy.
Facilitate communication between engineering, product, design, and other teams.
Ensure alignment of objectives, deliverables, technical dependencies, . and timely delivery.
Possess deep understanding of relevant technologies.
Guide teams in technical decision-making, architecture, and problem-solving.
Anticipate potential obstacles, develop risk management plans, and implement corrective actions to keep programs on track.
Serve as the primary point of contact for program status, updates, and escalations.
Facilitate regular check-ins and reporting to senior leadership and cross-functional partners.
Manage and communicate changes in project scope, priorities, and requirements.
Ensure teams adapt effectively to evolving business needs.
Ensure transparency and accountability across all workstreams.
Partner with engineering leads to scope technical work, define dependencies, and manage resource allocation.
Ensure deliverables meet business, technical, and compliance standards.
Oversee testing, validation, and documentation processes.
Understand system architecture and data flows to anticipate integration challenges and guide resolution.
Apply knowledge of home insurance workflows, regulatory requirements, and policy administration systems to guide program decisions.
Collaborate with underwriting, claims, and support teams to ensure technical solutions meet business needs.
Evaluate and refine development processes, tools, and workflows to enhance efficiency, quality, and team satisfaction.
Monitor KPIs and program metrics.
Prepare status reports, dashboards, and post-mortem analyses to drive continuous improvement.
Implement best practices for documentation, communication, and change management.

Benefits

Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits.
We also offer Voluntary Life and AD&D plans.
Both traditional and Roth 401(k) plans are available with a discretionary employer match.
Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.