About The Position

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication. We are seeking a highly skilled Senior Program Manager to join our Program Management Office and help drive the successful delivery of a groundbreaking, enterprise-level Global Laboratory Information Management System (LIMS). This role offers the opportunity to lead a one‑of-a-kind global initiative that impacts lab operations across our worldwide network. As a Senior Program Manager, you will oversee complex, multi‑dimensional technical programs and projects with numerous stakeholders and long-term execution horizons. You will be responsible for ensuring on-time, high-quality delivery across up to 14 cross-functional technical teams, coordinating efforts that span multiple global lab locations. In this role, you will...

Requirements

  • 7 to 10 years of proven experience leading enterprise‑level, multi‑team initiatives with significant technical complexity
  • Experience in Software Development Management and/or Technical Program Management required
  • Ability to operate effectively at both program and project levels with strong planning and organizational skills
  • Skilled stakeholder manager with the ability to communicate clearly across technical and non‑technical audiences
  • Demonstrated success guiding large, cross‑functional, multi‑dimensional technology programs
  • Strong business acumen, strategic mindset, and solid understanding of SDLC methodologies
  • Effective leader with experience coaching, developing, and managing teams
  • Excellent collaboration, relationship‑building, and communication (verbal and written) skills
  • Strong analytical, reasoning, and problem‑solving abilities
  • Comfortable working in a fast‑paced, global, high‑visibility environment
  • Proficient with Microsoft Office and general PC tools
  • Bachelor’s degree or equivalent combination of education and experience

Nice To Haves

  • Prior experience with LIMS/Lab information management system rollouts is a plus but not required.

Responsibilities

  • Lead and manage large-scale technical programs and projects within the Clouded Leopard portfolio.
  • Coordinate, track, and report on technical deliverables across diverse engineering and business teams.
  • Develop and maintain program plans, schedules, and milestones to ensure timely execution.
  • Forecast and manage program financials, including budget planning and ongoing cost tracking.
  • Collaborate with global stakeholders to align priorities, resolve risks, and drive decisions.
  • Translate complex technical information into clear, concise updates for leadership and executive audiences.
  • Foster strong communication and partnership across all participating teams and locations.
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