Senior Technical Program Manager

Actabl•Denver, CO

4h•$150,000 - $170,000•Hybrid

About The Position

Hi, we’re Actabl. We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world. Our Valued Behaviors Start with People : We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing. Being : We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality. Doing : We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together. Demand Integrity : Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization. Delight the Customer : We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted. Champion Innovation : We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. Make it Happen : We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done. In this role you will: Actabl is hiring a Senior Technical Program Manager (TPM) to serve as the operational backbone for our most critical Technology Modernization initiatives and to help strengthen delivery governance across Product and Technology. This is a senior, high-impact role for someone who thrives in complex environments, enjoys turning strategy into execution, and wants to help shape how a modern Product & Technology organization operates. Typical Functions: The Senior TPM is accountable for delivery outcomes, predictability, and execution discipline across multiple teams. This is a transformation role at the center of Actabl’s future. You will: Help build a high-performing, high-accountability Product & Technology organization Play a key role in making Actabl AI-native in how we plan, build, and deliver Influence how modern engineering practices, metrics, and operating rhythms are adopted Work directly with senior leadership on the company’s most strategic initiatives Have company-wide impact, not just team-level, responsibility Technology Modernization Programs - Lead execution across large, multi-team modernization efforts involving platform evolution, architectural refactoring, quality automation, security, and scalability. Drive milestone tracking, risk management, and modernization KPIs Provide clear executive visibility into progress, risks, and tradeoffs Own cross-team program planning, sequencing, and dependency management Ensure delivery remains predictable as complexity increases Partner closely with Engineering and Product leaders to keep execution aligned to outcomes Enterprise Delivery Governance - Help elevate how Product and Technology work together across the company. Drive adoption of Actabl’s unified Product Development Lifecycle (PDLC) Coordinate cross-team planning and platform dependencies across products Partner with leadership on OKR execution and operating cadence Own delivery metrics, dashboards, and execution rhythms Identify systemic bottlenecks and drive continuous improvement Prepare executive-level and board-ready views of progress, risks, and tradeoffs — converting detailed delivery data into clear decision inputs Outcome Accountability & Authority - Be directly accountable for program-level outcomes. Drive alignment on sequencing and dependency resolution Surface and escalate delivery risks early Recommend tradeoffs when capacity or dependencies threaten outcomes Hold teams accountable to agreed milestones and operating cadence What Success Looks Like (6–12 Months) Technology modernization executing against a clear, trusted cross-team plan Platform initiatives integrated predictably into product roadmaps A consistent Product & Technology operating cadence in place and adopted Improved delivery predictability and reduced execution risk Increased leadership confidence in execution and decision-making

Requirements

7–10+ years leading complex technical programs in SaaS or cloud environments
Proven experience coordinating work across multiple engineering teams
Background in large-scale modernization, migration, or platform transformation
Experience partnering closely with Product, Engineering, Platform, and Data teams
Technical Fluency - You don’t need to code, but you should be comfortable navigating:
Modern cloud architectures and CI/CD pipelines
Service-based systems, databases, and performance considerations
Quality automation and reliability practices
Platform capabilities such as authentication, observability, and data pipelines
Turning complexity into clarity
Building systems, cadence, and discipline that scale
Driving outcomes rather than managing ceremonies
Partnering with strong technical leaders
Being accountable for results in high-impact environments
Strong executive-level communication and structured thinking
Ability to influence without formal authority
Comfortable operating as a trusted partner to senior leaders
Calm, clear decision-making in complex and ambiguous situations

Responsibilities

Help build a high-performing, high-accountability Product & Technology organization
Play a key role in making Actabl AI-native in how we plan, build, and deliver
Influence how modern engineering practices, metrics, and operating rhythms are adopted
Work directly with senior leadership on the company’s most strategic initiatives
Have company-wide impact, not just team-level, responsibility
Lead execution across large, multi-team modernization efforts involving platform evolution, architectural refactoring, quality automation, security, and scalability.
Drive milestone tracking, risk management, and modernization KPIs
Provide clear executive visibility into progress, risks, and tradeoffs
Own cross-team program planning, sequencing, and dependency management
Ensure delivery remains predictable as complexity increases
Partner closely with Engineering and Product leaders to keep execution aligned to outcomes
Drive adoption of Actabl’s unified Product Development Lifecycle (PDLC)
Coordinate cross-team planning and platform dependencies across products
Partner with leadership on OKR execution and operating cadence
Own delivery metrics, dashboards, and execution rhythms
Identify systemic bottlenecks and drive continuous improvement
Prepare executive-level and board-ready views of progress, risks, and tradeoffs — converting detailed delivery data into clear decision inputs
Be directly accountable for program-level outcomes.
Drive alignment on sequencing and dependency resolution
Surface and escalate delivery risks early
Recommend tradeoffs when capacity or dependencies threaten outcomes
Hold teams accountable to agreed milestones and operating cadence

Benefits

Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
Employer-paid life & AD&D, short-term disability & long-term disability
Discounted pet insurance plans through Wishbone
Employee Assistance Program (EAP) services available to employees & their dependents
On-site gym available for free use at Denver office
Competitive base salary with bonus structure
Healthcare spending accounts with employer contributions
401(k) plan with an employer match of up to 4%
Unlimited discretionary time off hours to be used when needed
10 observed US federal holidays throughout the year
Winter recess for all Actabl employees between December 24th-January 2nd
12 weeks of parental leave for both birthing & non-birthing parents