Senior Technical Program/Project Manager – NEXUS PMO

Comcast • Mount Laurel, NJ

10h

About The Position

The Technology + Product (T+P) organization at Comcast operates at the cutting edge of media and technology. Within T+P, the Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced group focused on building and operating the most reliable, high-performance access network in the industry. This role offers candidates the opportunity to grow their careers, collaborate across teams, and contribute to strategic initiatives that shape the future of connectivity. The NEXUS PMO is seeking a Senior Technical Program/Project Manager to play a key leadership role within our team. This position will lead complex, high‑visibility, and cross‑functional initiatives that directly support Comcast’s network modernization, resiliency, and program delivery objectives. This person will serve as a strategic partner to engineering, product, architecture, and leadership teams ensuring alignment, clarity, and execution across large, multi‑team programs. This individual will also help shape and mature our delivery practices, coach other PMO team members, and represent the PMO in executive‑level discussions.

Requirements

• 8+ years of progressive experience in technical program or project management, ideally within telecom, networking, or infrastructure.
• Proven success leading complex, multi‑team programs with significant business impact and multiple interdependencies.
• Strong ability to turn ambiguous or evolving requirements into clear, structured delivery plans.
• Exceptional communication, facilitation, prioritization, and conflict‑resolution skills.
• Demonstrated ability to influence across organizational boundaries and drive alignment without formal authority.
• Experience guiding teams through change, new processes, and evolving operating models in fast‑paced environments.
• Background in distributed access architectures, network transformation, or large‑scale telecom infrastructure delivery.
• Experience serving as a product owner/partner for internal tooling or platform enhancements.
• Bachelor’s degree in Engineering, Computer Science, or related technical field (Master’s preferred).
• Relevant certifications such as PMP, SAFe, Agile, or Program Management.
• Project tools: MS Teams, PowerPoint, Excel, SharePoint, Visio, Confluence, Smartsheet’s
• Portfolio & workflow tools: Century, Modular Workflow, Bom Tool, CCOM, CIFA/Oracle
• Network infrastructure tools: Blue Planet/Don River, dcTrack, FileMaker, CLIPS
• Strong organizational awareness and ability to bring clarity to complex environments.
• Confident communicator with the ability to tailor messages to technical and executive stakeholders.
• Collaborative, and comfortable driving alignment across diverse teams.
• High situational awareness: able to anticipate issues and proactively resolve them.

Nice To Haves

• Familiarity with automation, orchestration, or network transformation tooling is a plus

Responsibilities

• Lead end‑to‑end delivery of large‑scale, cross‑functional technical programs from inception through completion.
• Drive program strategy, structure, governance, and reporting for high‑impact initiatives.
• Partner with engineering to define scope, sequencing, and technical approaches.
• Facilitate program‑level dependency management, risk mitigation, and escalation workflows.
• Build strong, trusted relationships across engineering, network operations, product, and tooling teams.
• Organize and lead cross‑functional working sessions to ensure alignment, clarify requirements, and remove blockers.
• Translate business and user needs into actionable delivery plans and technical requirements.
• Lead prioritization and backlog planning sessions with cross‑functional partners and senior leaders.
• Develop and manage integrated project plans, delivery timelines, and critical path analysis.
• Ensure alignment with the Architecture Review Board (ARB), or any required governance processes.
• Provide clear, concise, and proactive communication tailored to all audiences, including senior leadership.
• Prepare and deliver executive‑level program updates, dashboards, and readouts.
• Ensure all stakeholders understand status, decisions, risks, tradeoffs, and mitigation plans.
• Serve as a senior within the PMO, helping establish best practices, delivery standards, and operating mechanisms.
• Mentor TPM3s and TPM2s, providing coaching on planning, communication, and stakeholder management.
• Model strong leadership behaviors, accountability, and collaboration.

Benefits

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees