Senior Technical Project and Program Manager

Wolters Kluwer•Waltham, MA

15h

About The Position

Step into a key role as a Senior Technology Project & Program Manager, where you will work as a collaborative problem-solver, engaging in advanced technology projects and playing a significant part in achieving team objectives. In this role you will be guiding projects that span multiple teams and improving our product engineering organization's ability to deliver value now and in the future. The ideal candidate is technically fluent and able to work across teams to realize larger project objectives. In this role you will identify the level of support and coaching needed, distinguishing when a team needs hands-on management from when it's best left to its own devices. This role will not drive every activity but is responsible for ensuring that the projects they support realize the outcomes agreed upon and raise awareness when they are not.

Requirements

Leadership: Capable of leading project workstreams.
Performance Tracking: Proficient in tracking and reporting project performance metrics.
Risk Management: Skilled in identifying and mitigating project risks.
Cross-functional Collaboration: Effective in working with diverse teams.
Budget Management: Proficient in maintaining project budgets.
Stakeholder Communication: Skilled in facilitating meetings and updates.
Quality Assurance: Ensures quality standards are met within projects.
Documentation: Expertise in documenting lessons learned and best practices.
Requires in-depth conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies
Has knowledge of best practices and aware of the competition and market differentiators
Solves complex technical problems; exercises judgment based on the analysis of multiple sources of information
Works independently, receives minimal guidance; may lead projects or may have accountability for on-going activities
Impacts a range project activities within own team and other related teams, acts as a resource for colleagues
Explains difficult or sensitive information; works to build consensus
Level at which career may stabilize for many years
Demonstrated ability creating and coaching a team to achieve high performance and continual learning
Demonstrated ability engaging with engineers, business partners, and company leaders in a constructive and collaborative relationship
Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing and manage strategic programs across numerous functional areas
3+ years of experience working on technology-powered products as a scrum master, program manager, engineer, or product owner using agile practices.
Demonstrated understanding of modern agile software development practices and adaptive processes for managing programs of work.
Strong interpersonal leadership skills and ability to commit, influence, motivate, and successfully manage teams while working in a matrixed structure.
Ability to analyze data and effectively report problems through written and graphical formats.
BA/BS or equivalent experience required

Responsibilities

Own and manage the intake, prioritization, and execution of new projects and initiatives within a product value stream.
Lead complex technology workstreams across multiple engineering teams, ensuring alignment and accountability.
Independently manage project schedules, milestones, dependencies, and deliverables.
Track, analyze, and report on project progress, performance metrics, and outcomes.
Partner closely with cross-functional teams, including product, engineering, and business stakeholders, to drive successful delivery.
Manage project budgets, resource planning, and capacity allocation effectively.
Facilitate stakeholder meetings and provide clear, concise, and timely status updates.
Ensure delivery meets quality standards, technical specifications, and organizational expectations.
Champion continuous improvement by coaching and promoting lean and agile practices. Document lessons learned, best practices, and process improvements to inform future initiatives.
Define, measure, and support the end-to-end flow of work from ideation through general availability.
Establish and manage clear expectations for upcoming releases throughout the development lifecycle.
Proactively Identify, mitigate, and escalate risks, issues, and impediments to maintain delivery momentum.