Senior Technical Writer

Prophecy • San Francisco, CA

4d • $146,000 - $180,000 • Remote

About The Position

As a Senior Technical Writer at Prophecy, you will own and elevate our product documentation and technical customer communications, working closely with our core product & engineering teams. You will design and deliver high-impact content that helps data practitioners - ranging from advanced engineers to business users - use Prophecy to solve complex data prep and analytics problems. Leveraging your experience in data engineering, data analytics, data prep, and/or business analytics, you will translate sophisticated concepts into precise actionable guidance. You bring strong narrative judgment, a structured approach to information design, and a deep commitment to championing the customer’s perspective in a fast-paced environment. This role offers a rare opportunity to define modern data prep and analysis documentation is created and consumed. You will share Prophecy’s documentation strategy, pushing beyond traditional documentation to set a new industry standard while partnering with a high-performing team at a rapidly growing company.

Requirements

• 6+ years of experience in technical writing with experience in Software Platform or B2B SaaS companies.
• 4+ years of experience working in ETL, data engineering, data prep, data analytics, or business analytics.
• Proficiency in writing content in markdown version controlled in GitHub, and visuals in Figma.
• Mastery in crafting compelling narratives about a product suite across formats such as user guides, product manuals, quick start guides, and video tutorials.
• Basic code skills & experience working with SDKs, APIs, and CLIs.
• Has an expert command of written English, pairing flawless grammar and syntax with strong editorial judgment to deliver clear, polished, and highly readable technical documentation.
• Brings expert-level clarity to complex technical concepts, converting them into precise, approachable instructions that meets readers where they are.
• Expertly tailors technical documentation for diverse audiences, adjusting depth, tone, and structure to maximize clarity.
• Serves as a trusted documentation partner to product and engineering leaders, ensuring technical accuracy and strategic alignment across all customer-facing content.
• Independently evaluates product behavior functionality through direct use to inform authoritative documentation.
• Leads documentation programs end-to-end, setting standards and scaling best practices across teams.

Benefits

• Prophecy covers 99% of employee health insurance premiums and 75% for dependents
• Discretionary allowance for cell phone, wifi, gym memberships, wellness, and more
• Flexible PTO
• Professional development allowance
• Company sponsored Long Term Disability and Life Insurance, FSA/HSA, dental, vision
• Ability to have your fingerprint on an innovative product
• End-to-end ownership of your projects
• Benefits and perks may vary per country

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level